Interactions
5 Oct – 1 Nov 2026149 interactions
Sofas & recliners · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Duplicate debit, refund not received Call · Ishaan G · Sofas & recliners · 20 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Duplicate debit, refund not received Call · Tara F · Sofas & recliners · 20 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Will a 3-seater fit a 10-foot wall? Call · Kabir L · Sofas & recliners · 19 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Asked when a recliner will be back in stock Call · Arjun D · Sofas & recliners · 19 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Diya W · Sofas & recliners · 19 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked when a recliner will be back in stock Call · Dev B · Sofas & recliners · 18 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Was out when the agent called, wants a weekend slot Call · Riya C · Sofas & recliners · 18 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Asked to reattempt delivery after 6 pm Call · Diya W · Sofas & recliners · 18 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Was out when the agent called, wants a weekend slot Call · Karan Z · Sofas & recliners · 18 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Was out when the agent called, wants a weekend slot Call · Kavya N · Sofas & recliners · 17 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Cancelling because delivery is too late Call · Aarav S · Sofas & recliners · 17 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Table top scratched, packaging was thin Call · Sana A · Sofas & recliners · 17 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Was out when the agent called, wants a weekend slot Call · Rohan K · Sofas & recliners · 16 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Wanted live tracking for a dining table Call · Vikram T · Sofas & recliners · 16 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Assembly visit not scheduled after delivery Call · Arjun D · Sofas & recliners · 16 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked to reattempt delivery after 6 pm Call · Dev B · Sofas & recliners · 15 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Sofa cushions sagging after two months Call · Tara F · Sofas & recliners · 15 Oct ComplaintProduct quality · Disappointed | Product quality | Complaint | Disappointed | Lowers |
| Tracking page shows no update for four days Call · Vikram T · Sofas & recliners · 15 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Call · Ananya R · Sofas & recliners · 14 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Asked to reattempt delivery after 6 pm Call · Ananya R · Sofas & recliners · 14 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Tracking page shows no update for four days Call · Ananya R · Sofas & recliners · 13 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Rohan K · Sofas & recliners · 13 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Colour of the fabric differs from the photos Call · Karan Z · Sofas & recliners · 13 Oct ComplaintProduct quality · Angry | Product quality | Complaint | Angry | Lowers |
| Table top scratched, packaging was thin Call · Dev B · Sofas & recliners · 13 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Wanted live tracking for a dining table Call · Neha P · Sofas & recliners · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Needs a carpenter for bed assembly Call · Dev B · Sofas & recliners · 13 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Call · Riya C · Sofas & recliners · 12 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Card charged twice for one order Call · Aditya V · Sofas & recliners · 12 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Asked if no-cost EMI is available on sofas Call · Neha P · Sofas & recliners · 12 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Tracking page shows no update for four days Call · Tara F · Sofas & recliners · 12 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Call · Ananya R · Sofas & recliners · 11 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Call · Pooja H · Sofas & recliners · 11 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Asked if no-cost EMI is available on sofas Call · Neha P · Sofas & recliners · 11 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Cancelling because delivery is too late Call · Tara F · Sofas & recliners · 11 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Call · Ishaan G · Sofas & recliners · 11 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Asked for the delivery date of a sofa ordered last week Call · Tara F · Sofas & recliners · 11 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Needs a carpenter for bed assembly Call · Neha P · Sofas & recliners · 11 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Asked for fabric swatches before buying Call · Vikram T · Sofas & recliners · 10 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Sofa cushions sagging after two months Call · Meera J · Sofas & recliners · 10 Oct ComplaintProduct quality · Disappointed | Product quality | Complaint | Disappointed | Lowers |
| Wanted live tracking for a dining table Call · Ananya R · Sofas & recliners · 10 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |