Super-admin console

Internal to the Listen team. Staff SSO and MFA arrive before the first pilot tenant goes live.

Customers

Every customer with their plan, stage, seats, sources and team, and a jump into their workspace.

Feedback

Every thumbs up and down from customers, as tickets: received, accepted, fixed.

Releases

The release log for every version, the same notes as GitHub Releases.

Plans and billing

Plan limits, subscriptions, invoices and overage.

Planned

Usage and margin

Minutes and tokens per tenant, cost against revenue.

Planned

Keys and providers

Platform vendor keys in a vault; tenant API keys and webhooks.

Planned

Global library

Industry packs, the standard journey, base taxonomy, prompt versions.

Planned

Support tools

View as tenant with consent, job queue, reprocessing.

Planned

Feature flags

Modules on or off per tenant.

Planned

Audit and DPDP

Staff action log, deletion and export requests.

Planned