← ProjectsTicketsTicketsCalls and recordingsUpload
Sources
Bring conversations into Acme Living India.
Connected
Exotel callsFreshdesk ticketsGoogle reviewsWebsite bot
Freshdesk
Profile settings → View API key. Your domain is the part before .freshdesk.com.
Details are used for this test only and never stored. Saving a connection arrives with customer accounts.
HubSpot
Settings → Integrations → Private apps. Create one with the tickets read scope and copy its token.
Details are used for this test only and never stored. Saving a connection arrives with customer accounts.
Exotel
Exotel dashboard → API settings: account SID, API key and API token.
Details are used for this test only and never stored. Saving a connection arrives with customer accounts.
CSV upload
Any export from any tool, one row per conversation.
Coming soon
ZendeskSalesforceIntercomGoogle reviewsOzonetelGmail