Interactions
5 Oct – 1 Nov 2026433 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Return picked up 10 days ago, no refund yet Call · Kabir L · Wardrobes & storage · 26 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Call · Rohan K · Sofas & recliners · 26 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Took leave from work, delivery never came Call · Aarav S · Study & office · 26 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Bed promised in 7 days, now 15 days late Call · Kabir L · Beds · 26 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Ishaan G · Study & office · 25 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Tracking page shows no update for four days Call · Ananya R · Wardrobes & storage · 25 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Cancelling because delivery is too late Call · Arjun D · Wardrobes & storage · 25 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Asked to reattempt delivery after 6 pm Call · Diya W · Dining · 25 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Tracking page shows no update for four days Call · Karan Z · Sofas & recliners · 25 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Bed promised in 7 days is 12 days late in Pune; the courier asked for her Aadhaar just to reschedule. Call · Shreya D · Beds · 25 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Ananya R · Sofas & recliners · 25 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Saved for a gift, item went out of stock Call · Priya M · Dining · 25 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Tracking page shows no update for four days Call · Priya M · Sofas & recliners · 25 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Call · Nikhil Y · Dining · 25 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Asked to reattempt delivery after 6 pm Call · Meera J · Wardrobes & storage · 25 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Asked for the delivery date of a sofa ordered last week Call · Aditya V · Beds · 25 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Ananya R · Wardrobes & storage · 25 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Cancelling because delivery is too late Call · Ishaan G · Dining · 25 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Was out when the agent called, wants a weekend slot Call · Rohan K · Sofas & recliners · 25 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Assembly visit not scheduled after delivery Call · Tara F · Beds · 25 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Call · Priya M · Dining · 25 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Wants to pay in parts for a bed Call · Neha P · Wardrobes & storage · 25 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Wanted live tracking for a dining table Call · Nikhil Y · Wardrobes & storage · 25 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked to reattempt delivery after 6 pm Call · Priya M · Sofas & recliners · 25 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Asked if no-cost EMI is available on sofas Call · Priya M · Beds · 25 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Delivery date moved three times without notice Call · Riya C · Wardrobes & storage · 25 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Assembly visit not scheduled after delivery Call · Kavya N · Beds · 24 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Rohan K · Dining · 24 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked to reattempt delivery after 6 pm Call · Kavya N · Wardrobes & storage · 24 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Asked when a recliner will be back in stock Call · Meera J · Dining · 24 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Asked if no-cost EMI is available on sofas Call · Aditya V · Sofas & recliners · 24 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Followed up again: asked how long a refund takes to reach the bank Call · Karan Z · Wardrobes & storage · 24 Oct QueryRepeatRefund status · Frustrated | Refund status | QueryRepeat | Frustrated | Lowers |
| Followed up again: card charged twice for one order Call · Priya M · Dining · 24 Oct ComplaintRepeatCharged twice · Angry | Charged twice | ComplaintRepeat | Angry | Lowers |
| Return picked up 10 days ago, no refund yet Call · Aditya V · Sofas & recliners · 24 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Followed up again: wants to pay in parts for a bed Call · Aditya V · Beds · 24 Oct QueryRepeatEMI and pay later · Frustrated | EMI and pay later | QueryRepeat | Frustrated | Lowers |
| Followed up again: asked when a recliner will be back in stock Call · Pooja H · Sofas & recliners · 24 Oct QueryRepeatOut of stock · Frustrated | Out of stock | QueryRepeat | Frustrated | Lowers |
| Table top scratched, packaging was thin Call · Neha P · Dining · 23 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Wanted live tracking for a dining table Call · Aarav S · Dining · 23 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Return picked up 10 days ago, no refund yet Call · Ishaan G · Beds · 23 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Bed promised in 7 days, now 15 days late Call · Vikram T · Wardrobes & storage · 23 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |