Interactions
5 Oct – 1 Nov 2026111 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Followed up again: uPI option missing on the mobile site Social · Vikram T · Beds · 1 Nov RequestRepeatUPI not available · Frustrated | UPI not available | RequestRepeat | Frustrated | Lowers |
| Posted photos of the new living room Social · Kabir L · Sofas & recliners · 1 Nov AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Agent helped place the wardrobe upstairs Social · Priya M · Study & office · 31 Oct AppreciationDelivery agent praise · Delighted | Delivery agent praise | Appreciation | Delighted | Lifts |
| Festive coupon rejected at checkout Social · Neha P · Sofas & recliners · 31 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Festive coupon rejected at checkout Social · Sana A · Dining · 31 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Wanted to pay by UPI, had to use a card Social · Tara F · Sofas & recliners · 31 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Bed promised in 7 days, now 15 days late Social · Aditya V · Wardrobes & storage · 31 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Took leave from work, delivery never came Social · Tara F · Sofas & recliners · 30 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Delivery date moved three times without notice Social · Diya W · Study & office · 29 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Discount not applied on a bundle Social · Riya C · Beds · 28 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Followed up again: delivery date moved three times without notice Social · Karan Z · Beds · 28 Oct ComplaintRepeatDelivery delayed · Angry | Delivery delayed | ComplaintRepeat | Angry | Lowers |
| Wanted to pay by UPI, had to use a card Social · Vikram T · Beds · 28 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Thanked the delivery team for careful handling Social · Sana A · Study & office · 28 Oct AppreciationDelivery agent praise · Delighted | Delivery agent praise | Appreciation | Delighted | Lifts |
| Posted photos of the new living room Social · Aarav S · Dining · 27 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Delivery date moved three times without notice Social · Ananya R · Dining · 27 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Bed promised in 7 days, now 15 days late Social · Vikram T · Dining · 27 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Discount not applied on a bundle Social · Ananya R · Beds · 27 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Festive coupon rejected at checkout Social · Aditya V · Beds · 27 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| UPI option missing on the mobile site Social · Neha P · Dining · 27 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Delivery date moved three times without notice Social · Karan Z · Beds · 27 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| UPI option missing on the mobile site Social · Nikhil Y · Wardrobes & storage · 27 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Bed promised in 7 days, now 15 days late Social · Diya W · Wardrobes & storage · 27 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Took leave from work, delivery never came Social · Neha P · Beds · 26 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Discount not applied on a bundle Social · Riya C · Beds · 26 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Five-star review of the oak bed Social · Priya M · Beds · 26 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Wanted to pay by UPI, had to use a card Social · Aditya V · Dining · 26 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Delivery date moved three times without notice Social · Aditya V · Study & office · 25 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Five-star review of the oak bed Social · Aarav S · Study & office · 25 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Bed promised in 7 days, now 15 days late Social · Sana A · Beds · 25 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Thanked the delivery team for careful handling Social · Diya W · Wardrobes & storage · 25 Oct AppreciationDelivery agent praise · Delighted | Delivery agent praise | Appreciation | Delighted | Lifts |
| Bed promised in 7 days, now 15 days late Social · Ananya R · Study & office · 25 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| UPI option missing on the mobile site Social · Kabir L · Beds · 24 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Bed promised in 7 days, now 15 days late Social · Karan Z · Study & office · 24 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Festive coupon rejected at checkout Social · Nikhil Y · Sofas & recliners · 24 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Followed up again: discount not applied on a bundle Social · Diya W · Sofas & recliners · 24 Oct ComplaintRepeatCoupon not working · Angry | Coupon not working | ComplaintRepeat | Angry | Lowers |
| Posted photos of the new living room Social · Tara F · Study & office · 24 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Bed promised in 7 days, now 15 days late Social · Karan Z · Dining · 24 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Bed promised in 7 days, now 15 days late Social · Sana A · Sofas & recliners · 24 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Discount not applied on a bundle Social · Diya W · Sofas & recliners · 23 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Bed promised in 7 days, now 15 days late Social · Meera J · Dining · 23 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
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