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INT-3136 · Social · Inbound · Diya W · 29 Oct 2026, 12:03 pm
Lowers your score
Transcript
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Listen Score
How this interaction counts
Lowers your score
- Complaint
Fixing what caused this lifts your score every time it would have happened.
Tags
- Type
- Complaint
- Journey stage
- Fulfilment
- Function
- Logistics
- Process
- Last-mile delivery
- Topic
- Delivery delayed
- Product
- Study & office
- Emotion
- Frustrated
- Urgency
- High
- Automatable
- 33%