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Bed promised in 7 days, now 15 days late
INT-2906 · Social · Inbound · Sana A · 24 Oct 2026, 2:59 am
Lowers your score
Transcript
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Listen Score
How this interaction counts
Lowers your score
- Complaint
Fixing what caused this lifts your score every time it would have happened.
Tags
- Type
- Complaint
- Journey stage
- Fulfilment
- Function
- Logistics
- Process
- Last-mile delivery
- Topic
- Delivery delayed
- Product
- Sofas & recliners
- Emotion
- Angry
- Urgency
- Urgent
- Automatable
- 26%
- Theme
- Delivery promises missed in Pune and Nagpur