Interactions
5 Oct – 1 Nov 2026401 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Sofa cushions sagging after two months Call · Diya W · Sofas & recliners · 22 Oct ComplaintProduct quality · Angry | Product quality | Complaint | Angry | Lowers |
| Colour of the fabric differs from the photos Call · Meera J · Wardrobes & storage · 22 Oct ComplaintProduct quality · Disappointed | Product quality | Complaint | Disappointed | Lowers |
| Discount not applied on a bundle Ticket · Ananya R · Sofas & recliners · 22 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Delivery date moved three times without notice Call · Ananya R · Sofas & recliners · 22 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Wardrobe door cracked in transit Review · Ishaan G · Dining · 22 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Sofa cushions sagging after two months Ticket · Aditya V · Dining · 22 Oct ComplaintProduct quality · Angry | Product quality | Complaint | Angry | Lowers |
| Took leave from work, delivery never came Call · Diya W · Dining · 22 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Delivery date moved three times without notice Ticket · Meera J · Dining · 22 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Followed up again: festive coupon rejected at checkout Ticket · Riya C · Sofas & recliners · 21 Oct ComplaintRepeatCoupon not working · Angry | Coupon not working | ComplaintRepeat | Angry | Lowers |
| Table top scratched, packaging was thin Ticket · Nikhil Y · Wardrobes & storage · 21 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Followed up again: bed promised in 7 days, now 15 days late Social · Dev B · Wardrobes & storage · 21 Oct ComplaintRepeatDelivery delayed · Angry | Delivery delayed | ComplaintRepeat | Angry | Lowers |
| Colour of the fabric differs from the photos Review · Pooja H · Beds · 21 Oct ComplaintProduct quality · Angry | Product quality | Complaint | Angry | Lowers |
| Delivery date moved three times without notice Social · Meera J · Beds · 21 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Followed up again: table top scratched, packaging was thin Email · Karan Z · Dining · 21 Oct ComplaintRepeatDamaged on arrival · Angry | Damaged on arrival | ComplaintRepeat | Angry | Lowers |
| Followed up again: duplicate debit, refund not received Ticket · Ishaan G · Sofas & recliners · 21 Oct ComplaintRepeatCharged twice · Angry | Charged twice | ComplaintRepeat | Angry | Lowers |
| Colour of the fabric differs from the photos Ticket · Aditya V · Beds · 21 Oct ComplaintProduct quality · Angry | Product quality | Complaint | Angry | Lowers |
| Wardrobe door cracked in transit Email · Kavya N · Wardrobes & storage · 21 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Bed promised in 7 days, now 15 days late Call · Aditya V · Dining · 21 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Took leave from work, delivery never came Social · Riya C · Study & office · 20 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Sofa cushions sagging after two months Ticket · Karan Z · Dining · 20 Oct ComplaintProduct quality · Angry | Product quality | Complaint | Angry | Lowers |
| Festive coupon rejected at checkout Social · Riya C · Sofas & recliners · 20 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Duplicate debit, refund not received Email · Meera J · Beds · 20 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Followed up again: colour of the fabric differs from the photos Ticket · Karan Z · Sofas & recliners · 20 Oct ComplaintRepeatProduct quality · Angry | Product quality | ComplaintRepeat | Angry | Lowers |
| Wardrobe door cracked in transit Ticket · Karan Z · Wardrobes & storage · 20 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Colour of the fabric differs from the photos Call · Rohan K · Sofas & recliners · 20 Oct ComplaintProduct quality · Angry | Product quality | Complaint | Angry | Lowers |
| Discount not applied on a bundle Ticket · Kabir L · Dining · 20 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Bed promised in 7 days, now 15 days late Call · Pooja H · Beds · 20 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Took leave from work, delivery never came Call · Aarav S · Wardrobes & storage · 20 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Table top scratched, packaging was thin Email · Sana A · Wardrobes & storage · 20 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Card charged twice for one order Email · Vikram T · Sofas & recliners · 20 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Duplicate debit, refund not received Call · Ishaan G · Sofas & recliners · 20 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Colour of the fabric differs from the photos Review · Karan Z · Sofas & recliners · 20 Oct ComplaintProduct quality · Angry | Product quality | Complaint | Angry | Lowers |
| Duplicate debit, refund not received Call · Tara F · Sofas & recliners · 20 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Discount not applied on a bundle Chat · Tara F · Study & office · 20 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Delivery date moved three times without notice Ticket · Aditya V · Sofas & recliners · 20 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Table top scratched, packaging was thin Call · Karan Z · Dining · 20 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Bed promised in 7 days, now 15 days late Call · Dev B · Wardrobes & storage · 20 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Followed up again: colour of the fabric differs from the photos Ticket · Dev B · Dining · 19 Oct ComplaintRepeatProduct quality · Angry | Product quality | ComplaintRepeat | Angry | Lowers |
| Sofa cushions sagging after two months Ticket · Nikhil Y · Wardrobes & storage · 19 Oct ComplaintProduct quality · Angry | Product quality | Complaint | Angry | Lowers |
| Delivery date moved three times without notice Call · Tara F · Dining · 19 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |