← Interactions
Followed up again: duplicate debit, refund not received
INT-2731-R · Ticket · Inbound · Ishaan G · 21 Oct 2026, 7:45 am
Repeat within 72hLowers your score a lot
Transcript
Transcript available for featured sample interactions. Try “Saved for a gift” in Interactions, or open INT-1001.
Listen Score
How this interaction counts
Lowers your score a lot
- Complaint
- Repeat on the same topic within 72 hours
Fixing what caused this lifts your score every time it would have happened.
Tags
- Type
- Complaint
- Journey stage
- Purchase
- Function
- Finance
- Process
- Payments
- Topic
- Charged twice
- Product
- Sofas & recliners
- Emotion
- Angry
- Urgency
- Urgent
- Automatable
- 16%