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Followed up again: bed promised in 7 days, now 15 days late
INT-3204-R · Social · Inbound · Dev B · 21 Oct 2026, 5:17 pm
Repeat within 72hLowers your score a lot
Transcript
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Listen Score
How this interaction counts
Lowers your score a lot
- Complaint
- Repeat on the same topic within 72 hours
Fixing what caused this lifts your score every time it would have happened.
Tags
- Type
- Complaint
- Journey stage
- Fulfilment
- Function
- Logistics
- Process
- Last-mile delivery
- Topic
- Delivery delayed
- Product
- Wardrobes & storage
- Emotion
- Angry
- Urgency
- Urgent
- Automatable
- 33%
- Theme
- Delivery promises missed in Pune and Nagpur