Interactions
5 Oct – 1 Nov 2026294 interactions
Wardrobes & storage · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Wanted live tracking for a dining table Call · Kavya N · Wardrobes & storage · 15 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Followed up again: bed promised in 7 days, now 15 days late Call · Nikhil Y · Wardrobes & storage · 15 Oct ComplaintRepeatDelivery delayed · Angry | Delivery delayed | ComplaintRepeat | Angry | Lowers |
| Followed up again: wardrobe door cracked in transit Ticket · Tara F · Wardrobes & storage · 15 Oct ComplaintRepeatDamaged on arrival · Angry | Damaged on arrival | ComplaintRepeat | Angry | Lowers |
| Followed up again: duplicate debit, refund not received Call · Kabir L · Wardrobes & storage · 15 Oct ComplaintRepeatCharged twice · Angry | Charged twice | ComplaintRepeat | Angry | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Karan Z · Wardrobes & storage · 15 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Sofa cushions sagging after two months Review · Diya W · Wardrobes & storage · 14 Oct ComplaintProduct quality · Disappointed | Product quality | Complaint | Disappointed | Lowers |
| Duplicate debit, refund not received Ticket · Meera J · Wardrobes & storage · 14 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Call · Arjun D · Wardrobes & storage · 14 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Delivery date moved three times without notice Social · Aditya V · Wardrobes & storage · 14 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Tara F · Wardrobes & storage · 14 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Bot · Pooja H · Wardrobes & storage · 14 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked how long a refund takes to reach the bank Email · Vikram T · Wardrobes & storage · 14 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Kabir L · Wardrobes & storage · 14 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Delivery date moved three times without notice Ticket · Dev B · Wardrobes & storage · 14 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Chat · Karan Z · Wardrobes & storage · 14 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Call · Pooja H · Wardrobes & storage · 14 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Needs a carpenter for bed assembly Chat · Karan Z · Wardrobes & storage · 13 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Followed up again: discount not applied on a bundle Ticket · Diya W · Wardrobes & storage · 13 Oct ComplaintRepeatCoupon not working · Angry | Coupon not working | ComplaintRepeat | Angry | Lowers |
| Wanted live tracking for a dining table Chat · Priya M · Wardrobes & storage · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Chat · Kabir L · Wardrobes & storage · 13 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Bed promised in 7 days, now 15 days late Call · Nikhil Y · Wardrobes & storage · 13 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Discount not applied on a bundle Chat · Diya W · Wardrobes & storage · 13 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Table top scratched, packaging was thin Review · Kavya N · Wardrobes & storage · 13 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Aarav S · Wardrobes & storage · 13 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Assembly visit not scheduled after delivery Bot · Tara F · Wardrobes & storage · 13 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Wants to pay in parts for a bed Call · Tara F · Wardrobes & storage · 13 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Wanted to pay by UPI, had to use a card Ticket · Neha P · Wardrobes & storage · 12 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Followed up again: festive coupon rejected at checkout Social · Diya W · Wardrobes & storage · 12 Oct ComplaintRepeatCoupon not working · Angry | Coupon not working | ComplaintRepeat | Angry | Lowers |
| Duplicate debit, refund not received Email · Kabir L · Wardrobes & storage · 12 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Wardrobe door cracked in transit Ticket · Tara F · Wardrobes & storage · 12 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| UPI option missing on the mobile site Social · Aarav S · Wardrobes & storage · 12 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Bed promised in 7 days, now 15 days late Social · Diya W · Wardrobes & storage · 12 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Sofa cushions sagging after two months Review · Arjun D · Wardrobes & storage · 12 Oct ComplaintProduct quality · Angry | Product quality | Complaint | Angry | Lowers |
| Needs a carpenter for bed assembly Bot · Neha P · Wardrobes & storage · 12 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Took leave from work, delivery never came Social · Kavya N · Wardrobes & storage · 11 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Five-star review of the oak bed Social · Aarav S · Wardrobes & storage · 11 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Took leave from work, delivery never came Call · Rohan K · Wardrobes & storage · 11 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Festive coupon rejected at checkout Social · Diya W · Wardrobes & storage · 11 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Followed up again: delivery date moved three times without notice Call · Meera J · Wardrobes & storage · 11 Oct ComplaintRepeatDelivery delayed · Angry | Delivery delayed | ComplaintRepeat | Angry | Lowers |
| Cancelling because delivery is too late Call · Ishaan G · Wardrobes & storage · 10 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |