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Delivery date moved three times without notice
INT-2742 · Social · Inbound · Aditya V · 14 Oct 2026, 7:28 pm
Lowers your score
Transcript
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Listen Score
How this interaction counts
Lowers your score
- Complaint
Fixing what caused this lifts your score every time it would have happened.
Tags
- Type
- Complaint
- Journey stage
- Fulfilment
- Function
- Logistics
- Process
- Last-mile delivery
- Topic
- Delivery delayed
- Product
- Wardrobes & storage
- Emotion
- Frustrated
- Urgency
- High
- Automatable
- 23%
- Theme
- Delivery promises missed in Pune and Nagpur