Interactions
5 Oct – 1 Nov 2026294 interactions
Wardrobes & storage · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Delivery date moved three times without notice Call · Priya M · Wardrobes & storage · 2 Nov ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Tracking page shows no update for four days Call · Dev B · Wardrobes & storage · 2 Nov QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked to reattempt delivery after 6 pm Call · Meera J · Wardrobes & storage · 2 Nov RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Asked to reattempt delivery after 6 pm Chat · Tara F · Wardrobes & storage · 1 Nov RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Saved for a gift, item went out of stock Call · Neha P · Wardrobes & storage · 1 Nov QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Asked for fabric swatches before buying Call · Rohan K · Wardrobes & storage · 1 Nov QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Will a 3-seater fit a 10-foot wall? Bot · Aditya V · Wardrobes & storage · 1 Nov QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Took leave from work, delivery never came Call · Riya C · Wardrobes & storage · 1 Nov ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Asked when a recliner will be back in stock Email · Riya C · Wardrobes & storage · 1 Nov QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Tracking page shows no update for four days Chat · Tara F · Wardrobes & storage · 31 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Followed up again: asked for the delivery date of a sofa ordered last week Email · Aditya V · Wardrobes & storage · 31 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Followed up again: assembly visit not scheduled after delivery Chat · Sana A · Wardrobes & storage · 31 Oct RequestRepeatAssembly appointment · Frustrated | Assembly appointment | RequestRepeat | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Call · Kabir L · Wardrobes & storage · 31 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Bed promised in 7 days, now 15 days late Call · Nikhil Y · Wardrobes & storage · 31 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Followed up again: cancelling because delivery is too late Call · Ananya R · Wardrobes & storage · 31 Oct RequestRepeatCancel order · Frustrated | Cancel order | RequestRepeat | Frustrated | Lowers |
| Festive coupon rejected at checkout Ticket · Aditya V · Wardrobes & storage · 31 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Cancelling because delivery is too late Call · Ananya R · Wardrobes & storage · 31 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Bed promised in 7 days, now 15 days late Social · Aditya V · Wardrobes & storage · 31 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Assembly visit not scheduled after delivery Bot · Pooja H · Wardrobes & storage · 30 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Colour of the fabric differs from the photos Ticket · Riya C · Wardrobes & storage · 30 Oct ComplaintProduct quality · Disappointed | Product quality | Complaint | Disappointed | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Aditya V · Wardrobes & storage · 30 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Table top scratched, packaging was thin Ticket · Nikhil Y · Wardrobes & storage · 30 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Wanted live tracking for a dining table Bot · Pooja H · Wardrobes & storage · 30 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Tracking page shows no update for four days Call · Riya C · Wardrobes & storage · 30 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked if no-cost EMI is available on sofas Call · Nikhil Y · Wardrobes & storage · 30 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Festive coupon rejected at checkout Chat · Kavya N · Wardrobes & storage · 30 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Google review: delivery team carried the bookshelf up three floors and cleaned up the packaging. Review · Lakshmi V · Wardrobes & storage · 29 Oct AppreciationDelivery agent praise · Delighted | Delivery agent praise | Appreciation | Delighted | Lifts |
| Tracking page shows no update for four days Email · Neha P · Wardrobes & storage · 29 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Tracking page shows no update for four days Call · Nikhil Y · Wardrobes & storage · 29 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wanted live tracking for a dining table Email · Priya M · Wardrobes & storage · 29 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Table top scratched, packaging was thin Call · Neha P · Wardrobes & storage · 29 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Followed up again: uPI option missing on the mobile site Chat · Ishaan G · Wardrobes & storage · 29 Oct RequestRepeatUPI not available · Frustrated | UPI not available | RequestRepeat | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Bot · Aditya V · Wardrobes & storage · 29 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Asked to reattempt delivery after 6 pm Chat · Vikram T · Wardrobes & storage · 29 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Assembly visit not scheduled after delivery Chat · Sana A · Wardrobes & storage · 29 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Card charged twice for one order Email · Rohan K · Wardrobes & storage · 29 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Followed up again: colour of the fabric differs from the photos Call · Nikhil Y · Wardrobes & storage · 29 Oct ComplaintRepeatProduct quality · Angry | Product quality | ComplaintRepeat | Angry | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Aarav S · Wardrobes & storage · 29 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Colour of the fabric differs from the photos Review · Nikhil Y · Wardrobes & storage · 29 Oct ComplaintProduct quality · Disappointed | Product quality | Complaint | Disappointed | Lowers |
| Wanted live tracking for a dining table Bot · Riya C · Wardrobes & storage · 29 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
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