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Followed up again: asked for the delivery date of a sofa ordered last week
INT-2982-R · Email · Inbound · Aditya V · 31 Oct 2026, 8:36 pm
Repeat within 72hLowers your score
Transcript
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Listen Score
How this interaction counts
Lowers your score
- Query
- Repeat on the same topic within 72 hours
Fixing what caused this lifts your score every time it would have happened.
Tags
- Type
- Query
- Journey stage
- Fulfilment
- Function
- Logistics
- Process
- Order tracking
- Topic
- Where is my order
- Product
- Wardrobes & storage
- Emotion
- Frustrated
- Urgency
- Medium
- Automatable
- 88%