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Was out when the agent called, wants a weekend slot
INT-2505 · Chat · Inbound · Karan Z · 14 Oct 2026, 4:43 am
Lowers your score a little
Transcript
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Listen Score
How this interaction counts
Lowers your score a little
- Request
Fixing what caused this lifts your score every time it would have happened.
Tags
- Type
- Request
- Journey stage
- Fulfilment
- Function
- Logistics
- Process
- Last-mile delivery
- Topic
- Missed delivery, reattempt
- Product
- Wardrobes & storage
- Emotion
- Frustrated
- Urgency
- High
- Automatable
- 75%
- Theme
- Customers want evening and weekend delivery slots