Interactions
5 Oct – 1 Nov 2026401 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Bed promised in 7 days, now 15 days late Social · Karan Z · Study & office · 24 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Festive coupon rejected at checkout Social · Nikhil Y · Sofas & recliners · 24 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Followed up again: card charged twice for one order Call · Priya M · Dining · 24 Oct ComplaintRepeatCharged twice · Angry | Charged twice | ComplaintRepeat | Angry | Lowers |
| Followed up again: table top scratched, packaging was thin Ticket · Neha P · Dining · 24 Oct ComplaintRepeatDamaged on arrival · Angry | Damaged on arrival | ComplaintRepeat | Angry | Lowers |
| Duplicate debit, refund not received Ticket · Rohan K · Beds · 24 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Followed up again: discount not applied on a bundle Social · Diya W · Sofas & recliners · 24 Oct ComplaintRepeatCoupon not working · Angry | Coupon not working | ComplaintRepeat | Angry | Lowers |
| Bed promised in 7 days, now 15 days late Social · Karan Z · Dining · 24 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Card charged twice for one order Email · Pooja H · Sofas & recliners · 24 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Wardrobe door cracked in transit Review · Neha P · Sofas & recliners · 24 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Bed promised in 7 days, now 15 days late Social · Sana A · Sofas & recliners · 24 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Card charged twice for one order Email · Priya M · Dining · 24 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Followed up again: table top scratched, packaging was thin Review · Ishaan G · Study & office · 24 Oct ComplaintRepeatDamaged on arrival · Angry | Damaged on arrival | ComplaintRepeat | Angry | Lowers |
| Discount not applied on a bundle Social · Diya W · Sofas & recliners · 23 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Table top scratched, packaging was thin Call · Neha P · Dining · 23 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Bed promised in 7 days, now 15 days late Social · Meera J · Dining · 23 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Bed promised in 7 days, now 15 days late Call · Vikram T · Wardrobes & storage · 23 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Delivery date moved three times without notice Social · Riya C · Dining · 23 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Discount not applied on a bundle Social · Neha P · Beds · 23 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Delivery date moved three times without notice Call · Arjun D · Sofas & recliners · 23 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Charged twice for a dining table, second time this has happened; called two days ago with no resolution. Call · Faisal Q · Dining · 23 Oct ComplaintRepeatCharged twice · Angry | Charged twice | ComplaintRepeat | Angry | Lowers |
| Took leave from work, delivery never came Ticket · Karan Z · Study & office · 23 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Duplicate debit, refund not received Call · Kavya N · Study & office · 23 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Took leave from work, delivery never came Call · Nikhil Y · Beds · 23 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Bed promised in 7 days, now 15 days late Social · Nikhil Y · Dining · 23 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Wardrobe door cracked in transit Ticket · Ishaan G · Dining · 23 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Followed up again: colour of the fabric differs from the photos Ticket · Nikhil Y · Sofas & recliners · 23 Oct ComplaintRepeatProduct quality · Angry | Product quality | ComplaintRepeat | Angry | Lowers |
| Wardrobe door cracked in transit Ticket · Meera J · Wardrobes & storage · 23 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Followed up again: wardrobe door cracked in transit Call · Karan Z · Wardrobes & storage · 23 Oct ComplaintRepeatDamaged on arrival · Angry | Damaged on arrival | ComplaintRepeat | Angry | Lowers |
| Colour of the fabric differs from the photos Ticket · Nikhil Y · Sofas & recliners · 23 Oct ComplaintProduct quality · Angry | Product quality | Complaint | Angry | Lowers |
| Table top scratched, packaging was thin Review · Ishaan G · Wardrobes & storage · 23 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Duplicate debit, refund not received Email · Riya C · Sofas & recliners · 23 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Delivery date moved three times without notice Social · Meera J · Sofas & recliners · 22 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Table top scratched, packaging was thin Ticket · Ishaan G · Study & office · 22 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Card charged twice for one order Email · Dev B · Wardrobes & storage · 22 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Festive coupon rejected at checkout Chat · Aditya V · Sofas & recliners · 22 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Table top scratched, packaging was thin Email · Dev B · Dining · 22 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Table top scratched, packaging was thin Email · Pooja H · Sofas & recliners · 22 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Delivery date moved three times without notice Ticket · Rohan K · Sofas & recliners · 22 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Sofa cushions sagging after two months Review · Riya C · Sofas & recliners · 22 Oct ComplaintProduct quality · Angry | Product quality | Complaint | Angry | Lowers |
| Delivery date moved three times without notice Social · Priya M · Sofas & recliners · 22 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |