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Bed promised in 7 days, now 15 days late
INT-2284 · Social · Inbound · Nikhil Y · 23 Oct 2026, 11:27 am
Lowers your score
Transcript
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Listen Score
How this interaction counts
Lowers your score
- Complaint
Fixing what caused this lifts your score every time it would have happened.
Tags
- Type
- Complaint
- Journey stage
- Fulfilment
- Function
- Logistics
- Process
- Last-mile delivery
- Topic
- Delivery delayed
- Product
- Dining
- Emotion
- Frustrated
- Urgency
- High
- Automatable
- 24%