← Interactions

Delivery date moved three times without notice

INT-2550 · Ticket · Inbound · Rohan K · 22 Oct 2026, 5:45 pm

Lowers your score

Transcript

Transcript available for featured sample interactions. Try “Saved for a gift” in Interactions, or open INT-1001.

Listen Score

How this interaction counts

Lowers your score
  • Complaint

Fixing what caused this lifts your score every time it would have happened.

Tags

Type
Complaint
Journey stage
Fulfilment
Function
Logistics
Process
Last-mile delivery
Topic
Delivery delayed
Product
Sofas & recliners
Emotion
Angry
Urgency
High
Automatable
17%
Theme
Delivery promises missed in Pune and Nagpur