← Interactions
Delivery date moved three times without notice
INT-2821 · Social · Inbound · Meera J · 22 Oct 2026, 10:21 pm
Lowers your score
Transcript
Transcript available for featured sample interactions. Try “Saved for a gift” in Interactions, or open INT-1001.
Listen Score
How this interaction counts
Lowers your score
- Complaint
Fixing what caused this lifts your score every time it would have happened.
Tags
- Type
- Complaint
- Journey stage
- Fulfilment
- Function
- Logistics
- Process
- Last-mile delivery
- Topic
- Delivery delayed
- Product
- Sofas & recliners
- Emotion
- Frustrated
- Urgency
- Urgent
- Automatable
- 29%
- Theme
- Delivery promises missed in Pune and Nagpur