Interactions
5 Oct – 1 Nov 20261,359 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Wanted live tracking for a dining table Chat · Nikhil Y · Dining · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Bed promised in 7 days, now 15 days late Ticket · Meera J · Beds · 13 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Discount not applied on a bundle Chat · Diya W · Wardrobes & storage · 13 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Aditya V · Sofas & recliners · 13 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Wardrobe door cracked in transit Email · Aarav S · Sofas & recliners · 13 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Five-star review of the oak bed Review · Kabir L · Dining · 13 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Table top scratched, packaging was thin Review · Kavya N · Wardrobes & storage · 13 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Cancelling because delivery is too late Email · Vikram T · Sofas & recliners · 13 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Aarav S · Wardrobes & storage · 13 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Assembly visit not scheduled after delivery Bot · Tara F · Wardrobes & storage · 13 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Wants to pay in parts for a bed Call · Tara F · Wardrobes & storage · 13 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Bot · Rohan K · Sofas & recliners · 13 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Asked when a recliner will be back in stock Chat · Kabir L · Sofas & recliners · 13 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Assembly visit not scheduled after delivery Bot · Priya M · Dining · 13 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Ishaan G · Sofas & recliners · 13 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wanted live tracking for a dining table Chat · Karan Z · Dining · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Needs a carpenter for bed assembly Call · Dev B · Sofas & recliners · 13 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Arjun D · Sofas & recliners · 13 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Nikhil Y · Beds · 13 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Five-star review of the oak bed Social · Neha P · Study & office · 12 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Wanted to pay by UPI, had to use a card Ticket · Neha P · Wardrobes & storage · 12 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Priya M · Sofas & recliners · 12 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Discount not applied on a bundle Chat · Meera J · Dining · 12 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Table top scratched, packaging was thin Review · Kavya N · Sofas & recliners · 12 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Table top scratched, packaging was thin Email · Aditya V · Dining · 12 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Will a 3-seater fit a 10-foot wall? Call · Riya C · Sofas & recliners · 12 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Followed up again: festive coupon rejected at checkout Social · Diya W · Wardrobes & storage · 12 Oct ComplaintRepeatCoupon not working · Angry | Coupon not working | ComplaintRepeat | Angry | Lowers |
| Tracking page shows no update for four days Email · Karan Z · Sofas & recliners · 12 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Took leave from work, delivery never came Call · Vikram T · Study & office · 12 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Festive coupon rejected at checkout Ticket · Meera J · Beds · 12 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Ananya R · Dining · 12 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Duplicate debit, refund not received Email · Kabir L · Wardrobes & storage · 12 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Thanked the delivery team for careful handling Review · Dev B · Sofas & recliners · 12 Oct AppreciationDelivery agent praise · Delighted | Delivery agent praise | Appreciation | Delighted | Lifts |
| Wardrobe door cracked in transit Ticket · Aditya V · Sofas & recliners · 12 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Wanted live tracking for a dining table Call · Pooja H · Dining · 12 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Followed up again: delivery date moved three times without notice Ticket · Neha P · Beds · 12 Oct ComplaintRepeatDelivery delayed · Angry | Delivery delayed | ComplaintRepeat | Angry | Lowers |
| Tracking page shows no update for four days Email · Kabir L · Beds · 12 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Delivery date moved three times without notice Social · Tara F · Beds · 12 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Tracking page shows no update for four days Chat · Aarav S · Beds · 12 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Call · Karan Z · Beds · 12 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |