Interactions
5 Oct – 1 Nov 2026258 interactions
Fulfilment · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Asked to reattempt delivery after 6 pm Call · Meera J · Wardrobes & storage · 25 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Asked for the delivery date of a sofa ordered last week Call · Aditya V · Beds · 25 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Ananya R · Wardrobes & storage · 25 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Was out when the agent called, wants a weekend slot Call · Rohan K · Sofas & recliners · 25 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Asked to reattempt delivery after 6 pm Call · Priya M · Dining · 25 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Wanted live tracking for a dining table Call · Nikhil Y · Wardrobes & storage · 25 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked to reattempt delivery after 6 pm Call · Priya M · Sofas & recliners · 25 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Delivery date moved three times without notice Call · Riya C · Wardrobes & storage · 25 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Rohan K · Dining · 24 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked to reattempt delivery after 6 pm Call · Kavya N · Wardrobes & storage · 24 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Table top scratched, packaging was thin Call · Neha P · Dining · 23 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Wanted live tracking for a dining table Call · Aarav S · Dining · 23 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Bed promised in 7 days, now 15 days late Call · Vikram T · Wardrobes & storage · 23 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Delivery date moved three times without notice Call · Arjun D · Sofas & recliners · 23 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Was out when the agent called, wants a weekend slot Call · Tara F · Dining · 23 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Wanted live tracking for a dining table Call · Riya C · Beds · 23 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Took leave from work, delivery never came Call · Nikhil Y · Beds · 23 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Call · Vikram T · Dining · 23 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Riya C · Wardrobes & storage · 23 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Was out when the agent called, wants a weekend slot Call · Meera J · Wardrobes & storage · 23 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Call · Ishaan G · Wardrobes & storage · 23 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Asked to reattempt delivery after 6 pm Call · Priya M · Sofas & recliners · 23 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Followed up again: wardrobe door cracked in transit Call · Karan Z · Wardrobes & storage · 23 Oct ComplaintRepeatDamaged on arrival · Angry | Damaged on arrival | ComplaintRepeat | Angry | Lowers |
| Asked to reattempt delivery after 6 pm Call · Aarav S · Dining · 23 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Wanted live tracking for a dining table Call · Riya C · Beds · 23 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked to reattempt delivery after 6 pm Call · Aarav S · Sofas & recliners · 23 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Asked to reattempt delivery after 6 pm Call · Dev B · Sofas & recliners · 22 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Tracking page shows no update for four days Call · Nikhil Y · Beds · 22 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked to reattempt delivery after 6 pm Call · Aarav S · Sofas & recliners · 22 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Delivery date moved three times without notice Call · Ananya R · Sofas & recliners · 22 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Diya W · Wardrobes & storage · 22 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Took leave from work, delivery never came Call · Diya W · Dining · 22 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Kavya N · Sofas & recliners · 22 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Was out when the agent called, wants a weekend slot Call · Sana A · Study & office · 21 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Wanted live tracking for a dining table Call · Kavya N · Wardrobes & storage · 21 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Call · Riya C · Sofas & recliners · 21 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Meera J · Sofas & recliners · 21 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked to reattempt delivery after 6 pm Call · Nikhil Y · Sofas & recliners · 21 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Was out when the agent called, wants a weekend slot Call · Tara F · Sofas & recliners · 21 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Followed up again: wanted live tracking for a dining table Call · Rohan K · Sofas & recliners · 21 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |