Interactions
5 Oct – 1 Nov 2026401 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Festive coupon rejected at checkout Chat · Kavya N · Wardrobes & storage · 30 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Table top scratched, packaging was thin Call · Neha P · Wardrobes & storage · 29 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Bed promised in 7 days, now 15 days late Call · Ishaan G · Beds · 29 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Card charged twice for one order Email · Rohan K · Wardrobes & storage · 29 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Bed promised in 7 days, now 15 days late Call · Meera J · Sofas & recliners · 29 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Followed up again: card charged twice for one order Call · Karan Z · Beds · 29 Oct ComplaintRepeatCharged twice · Angry | Charged twice | ComplaintRepeat | Angry | Lowers |
| Followed up again: colour of the fabric differs from the photos Call · Nikhil Y · Wardrobes & storage · 29 Oct ComplaintRepeatProduct quality · Angry | Product quality | ComplaintRepeat | Angry | Lowers |
| Delivery date moved three times without notice Social · Diya W · Study & office · 29 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Duplicate debit, refund not received Ticket · Nikhil Y · Study & office · 29 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Bed promised in 7 days, now 15 days late Call · Tara F · Sofas & recliners · 29 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Colour of the fabric differs from the photos Review · Nikhil Y · Wardrobes & storage · 29 Oct ComplaintProduct quality · Disappointed | Product quality | Complaint | Disappointed | Lowers |
| Bed promised in 7 days, now 15 days late Call · Dev B · Beds · 29 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Followed up again: colour of the fabric differs from the photos Ticket · Meera J · Beds · 29 Oct ComplaintRepeatProduct quality · Angry | Product quality | ComplaintRepeat | Angry | Lowers |
| Wardrobe door cracked in transit Call · Ananya R · Dining · 29 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Table top scratched, packaging was thin Email · Riya C · Wardrobes & storage · 29 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Table top scratched, packaging was thin Review · Aditya V · Sofas & recliners · 28 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Discount not applied on a bundle Social · Riya C · Beds · 28 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Followed up again: delivery date moved three times without notice Social · Karan Z · Beds · 28 Oct ComplaintRepeatDelivery delayed · Angry | Delivery delayed | ComplaintRepeat | Angry | Lowers |
| Festive coupon rejected at checkout Chat · Kavya N · Sofas & recliners · 28 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Discount not applied on a bundle Chat · Meera J · Wardrobes & storage · 28 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Card charged twice for one order Ticket · Karan Z · Beds · 28 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Delivery date moved three times without notice Ticket · Diya W · Sofas & recliners · 27 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Delivery date moved three times without notice Social · Ananya R · Dining · 27 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Bed promised in 7 days, now 15 days late Social · Vikram T · Dining · 27 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Table top scratched, packaging was thin Review · Priya M · Sofas & recliners · 27 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Discount not applied on a bundle Ticket · Rohan K · Beds · 27 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Discount not applied on a bundle Social · Ananya R · Beds · 27 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Colour of the fabric differs from the photos Review · Riya C · Sofas & recliners · 27 Oct ComplaintProduct quality · Disappointed | Product quality | Complaint | Disappointed | Lowers |
| Festive coupon rejected at checkout Social · Aditya V · Beds · 27 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Table top scratched, packaging was thin Ticket · Neha P · Beds · 27 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Card charged twice for one order Ticket · Aditya V · Beds · 27 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Card charged twice for one order Call · Rohan K · Wardrobes & storage · 27 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Delivery date moved three times without notice Call · Aditya V · Sofas & recliners · 27 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Delivery date moved three times without notice Social · Karan Z · Beds · 27 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Bed promised in 7 days, now 15 days late Call · Ananya R · Wardrobes & storage · 27 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Festive coupon rejected at checkout Chat · Arjun D · Wardrobes & storage · 27 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Bed promised in 7 days, now 15 days late Social · Diya W · Wardrobes & storage · 27 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Colour of the fabric differs from the photos Call · Meera J · Beds · 27 Oct ComplaintProduct quality · Angry | Product quality | Complaint | Angry | Lowers |
| Table top scratched, packaging was thin Email · Ishaan G · Dining · 26 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Table top scratched, packaging was thin Review · Kabir L · Wardrobes & storage · 26 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |