Interactions
5 Oct – 1 Nov 2026294 interactions
Wardrobes & storage · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Five-star review of the oak bed Review · Aditya V · Wardrobes & storage · 29 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Asked for the delivery date of a sofa ordered last week Call · Vikram T · Wardrobes & storage · 29 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Table top scratched, packaging was thin Email · Riya C · Wardrobes & storage · 29 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| UPI option missing on the mobile site Ticket · Ishaan G · Wardrobes & storage · 28 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Call · Arjun D · Wardrobes & storage · 28 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Dev B · Wardrobes & storage · 28 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked to reattempt delivery after 6 pm Call · Nikhil Y · Wardrobes & storage · 28 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Call · Tara F · Wardrobes & storage · 28 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Discount not applied on a bundle Chat · Meera J · Wardrobes & storage · 28 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Assembly visit not scheduled after delivery Call · Priya M · Wardrobes & storage · 28 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Ananya R · Wardrobes & storage · 27 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Outbound NDR call: customer missed the delivery, still wants the wardrobe, asked for a Saturday slot. Call · Manoj P · Wardrobes & storage · 27 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Tracking page shows no update for four days Email · Meera J · Wardrobes & storage · 27 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Ananya R · Wardrobes & storage · 27 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked when a recliner will be back in stock Call · Meera J · Wardrobes & storage · 27 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Tracking page shows no update for four days Chat · Karan Z · Wardrobes & storage · 27 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for fabric swatches before buying Bot · Ishaan G · Wardrobes & storage · 27 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Asked to reattempt delivery after 6 pm Call · Kavya N · Wardrobes & storage · 27 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Card charged twice for one order Call · Rohan K · Wardrobes & storage · 27 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Bed promised in 7 days, now 15 days late Call · Ananya R · Wardrobes & storage · 27 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Festive coupon rejected at checkout Chat · Arjun D · Wardrobes & storage · 27 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| UPI option missing on the mobile site Social · Nikhil Y · Wardrobes & storage · 27 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Bed promised in 7 days, now 15 days late Social · Diya W · Wardrobes & storage · 27 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Needs a carpenter for bed assembly Chat · Priya M · Wardrobes & storage · 27 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Wanted live tracking for a dining table Chat · Rohan K · Wardrobes & storage · 26 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Followed up again: assembly visit not scheduled after delivery Bot · Ananya R · Wardrobes & storage · 26 Oct RequestRepeatAssembly appointment · Frustrated | Assembly appointment | RequestRepeat | Frustrated | Lowers |
| Table top scratched, packaging was thin Review · Kabir L · Wardrobes & storage · 26 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Table top scratched, packaging was thin Ticket · Riya C · Wardrobes & storage · 26 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Needs a carpenter for bed assembly Bot · Ishaan G · Wardrobes & storage · 26 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Bed promised in 7 days, now 15 days late Ticket · Priya M · Wardrobes & storage · 26 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Wardrobe door cracked in transit Review · Rohan K · Wardrobes & storage · 26 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Assembly visit not scheduled after delivery Chat · Rohan K · Wardrobes & storage · 26 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Return picked up 10 days ago, no refund yet Call · Kabir L · Wardrobes & storage · 26 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Cancelling because delivery is too late Email · Ishaan G · Wardrobes & storage · 26 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Email · Nikhil Y · Wardrobes & storage · 25 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Wardrobe door cracked in transit Ticket · Sana A · Wardrobes & storage · 25 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Wanted live tracking for a dining table Chat · Arjun D · Wardrobes & storage · 25 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Tracking page shows no update for four days Call · Ananya R · Wardrobes & storage · 25 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Cancelling because delivery is too late Call · Arjun D · Wardrobes & storage · 25 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Wants to pay in parts for a bed Bot · Tara F · Wardrobes & storage · 25 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |