Interactions
5 Oct – 1 Nov 202620 interactions
Sofas & recliners · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Posted photos of the new living room Social · Kabir L · Sofas & recliners · 1 Nov AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Festive coupon rejected at checkout Social · Neha P · Sofas & recliners · 31 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Wanted to pay by UPI, had to use a card Social · Tara F · Sofas & recliners · 31 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Took leave from work, delivery never came Social · Tara F · Sofas & recliners · 30 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Festive coupon rejected at checkout Social · Nikhil Y · Sofas & recliners · 24 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Followed up again: discount not applied on a bundle Social · Diya W · Sofas & recliners · 24 Oct ComplaintRepeatCoupon not working · Angry | Coupon not working | ComplaintRepeat | Angry | Lowers |
| Bed promised in 7 days, now 15 days late Social · Sana A · Sofas & recliners · 24 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Discount not applied on a bundle Social · Diya W · Sofas & recliners · 23 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Delivery date moved three times without notice Social · Meera J · Sofas & recliners · 22 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Delivery date moved three times without notice Social · Priya M · Sofas & recliners · 22 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Wanted to pay by UPI, had to use a card Social · Karan Z · Sofas & recliners · 22 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Festive coupon rejected at checkout Social · Riya C · Sofas & recliners · 20 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Took leave from work, delivery never came Social · Neha P · Sofas & recliners · 16 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Agent helped place the wardrobe upstairs Social · Pooja H · Sofas & recliners · 11 Oct AppreciationDelivery agent praise · Delighted | Delivery agent praise | Appreciation | Delighted | Lifts |
| Wanted to pay by UPI, had to use a card Social · Arjun D · Sofas & recliners · 10 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Five-star review of the oak bed Social · Aarav S · Sofas & recliners · 8 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Followed up again: wanted to pay by UPI, had to use a card Social · Kavya N · Sofas & recliners · 7 Oct RequestRepeatUPI not available · Frustrated | UPI not available | RequestRepeat | Frustrated | Lowers |
| Wanted to pay by UPI, had to use a card Social · Kavya N · Sofas & recliners · 7 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Five-star review of the oak bed Social · Dev B · Sofas & recliners · 7 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| UPI option missing on the mobile site Social · Priya M · Sofas & recliners · 5 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
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