Interactions
5 Oct – 1 Nov 2026235 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Will a 3-seater fit a 10-foot wall? Chat · Tara F · Sofas & recliners · 20 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Assembly visit not scheduled after delivery Chat · Ishaan G · Wardrobes & storage · 19 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Discount not applied on a bundle Chat · Diya W · Wardrobes & storage · 19 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Wanted live tracking for a dining table Chat · Pooja H · Sofas & recliners · 19 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Nikhil Y · Beds · 18 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Karan Z · Wardrobes & storage · 18 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Followed up again: wanted live tracking for a dining table Chat · Vikram T · Sofas & recliners · 18 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Tracking page shows no update for four days Chat · Aarav S · Dining · 18 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Chat · Dev B · Sofas & recliners · 18 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Assembly visit not scheduled after delivery Chat · Sana A · Wardrobes & storage · 18 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked when a recliner will be back in stock Chat · Kabir L · Sofas & recliners · 18 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Wanted to pay by UPI, had to use a card Chat · Kavya N · Sofas & recliners · 18 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Tara F · Beds · 18 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Wanted live tracking for a dining table Chat · Aditya V · Sofas & recliners · 18 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Diya W · Wardrobes & storage · 17 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wants to pay in parts for a bed Chat · Nikhil Y · Sofas & recliners · 17 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Asked to reattempt delivery after 6 pm Chat · Arjun D · Beds · 17 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Tracking page shows no update for four days Chat · Karan Z · Beds · 17 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Was out when the agent called, wants a weekend slot Chat · Karan Z · Wardrobes & storage · 17 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Asked when a recliner will be back in stock Chat · Meera J · Sofas & recliners · 17 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Kavya N · Wardrobes & storage · 17 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Aarav S · Dining · 17 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Asked when a recliner will be back in stock Chat · Priya M · Study & office · 17 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Saved for a gift, item went out of stock Chat · Tara F · Beds · 17 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Diya W · Sofas & recliners · 17 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Assembly visit not scheduled after delivery Chat · Dev B · Sofas & recliners · 17 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Neha P · Wardrobes & storage · 16 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Ananya R · Beds · 16 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Sana A · Sofas & recliners · 16 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Needs a carpenter for bed assembly Chat · Karan Z · Sofas & recliners · 16 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Asked when a recliner will be back in stock Chat · Tara F · Dining · 16 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Found a cheaper option elsewhere Chat · Kabir L · Sofas & recliners · 16 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Festive coupon rejected at checkout Chat · Aditya V · Beds · 16 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Chat · Neha P · Sofas & recliners · 16 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Karan Z · Beds · 15 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Tracking page shows no update for four days Chat · Kavya N · Beds · 15 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked when a recliner will be back in stock Chat · Ananya R · Sofas & recliners · 15 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Kavya N · Study & office · 15 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Followed up again: asked for the delivery date of a sofa ordered last week Chat · Kabir L · Wardrobes & storage · 15 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Asked when a recliner will be back in stock Chat · Diya W · Beds · 15 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |