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Asked for the delivery date of a sofa ordered last week
INT-3010 · Chat · Inbound · Kavya N · 15 Oct 2026, 12:47 pm
Lowers your score a little
Transcript
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How this interaction counts
Lowers your score a little
- Query
Fixing what caused this lifts your score every time it would have happened.
Tags
- Type
- Query
- Journey stage
- Fulfilment
- Function
- Logistics
- Process
- Order tracking
- Topic
- Where is my order
- Product
- Study & office
- Emotion
- Anxious
- Urgency
- Medium
- Automatable
- 91%