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Assembly visit not scheduled after delivery
INT-3215 · Chat · Inbound · Dev B · 17 Oct 2026, 12:20 am
Lowers your score a little
Transcript
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Listen Score
How this interaction counts
Lowers your score a little
- Request
Fixing what caused this lifts your score every time it would have happened.
Tags
- Type
- Request
- Journey stage
- Use
- Function
- Customer Experience
- Process
- Installation
- Topic
- Assembly appointment
- Product
- Sofas & recliners
- Emotion
- Frustrated
- Urgency
- Medium
- Automatable
- 87%
- Theme
- Customers want evening and weekend delivery slots