Interactions
5 Oct – 1 Nov 202683 interactions
Sofas & recliners · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Asked if no-cost EMI is available on sofas Chat · Arjun D · Sofas & recliners · 21 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Cancelling because delivery is too late Chat · Arjun D · Sofas & recliners · 20 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Pooja H · Sofas & recliners · 20 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked when a recliner will be back in stock Chat · Tara F · Sofas & recliners · 20 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| UPI option missing on the mobile site Chat · Kabir L · Sofas & recliners · 20 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Tara F · Sofas & recliners · 20 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Wanted live tracking for a dining table Chat · Pooja H · Sofas & recliners · 19 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Followed up again: wanted live tracking for a dining table Chat · Vikram T · Sofas & recliners · 18 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Chat · Dev B · Sofas & recliners · 18 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Asked when a recliner will be back in stock Chat · Kabir L · Sofas & recliners · 18 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Wanted to pay by UPI, had to use a card Chat · Kavya N · Sofas & recliners · 18 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Wanted live tracking for a dining table Chat · Aditya V · Sofas & recliners · 18 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Wants to pay in parts for a bed Chat · Nikhil Y · Sofas & recliners · 17 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Asked when a recliner will be back in stock Chat · Meera J · Sofas & recliners · 17 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Diya W · Sofas & recliners · 17 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Assembly visit not scheduled after delivery Chat · Dev B · Sofas & recliners · 17 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Sana A · Sofas & recliners · 16 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Needs a carpenter for bed assembly Chat · Karan Z · Sofas & recliners · 16 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Found a cheaper option elsewhere Chat · Kabir L · Sofas & recliners · 16 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Assembly visit not scheduled after delivery Chat · Neha P · Sofas & recliners · 16 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Asked when a recliner will be back in stock Chat · Ananya R · Sofas & recliners · 15 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Asked for fabric swatches before buying Chat · Meera J · Sofas & recliners · 14 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Discount not applied on a bundle Chat · Karan Z · Sofas & recliners · 14 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Asked when a recliner will be back in stock Chat · Nikhil Y · Sofas & recliners · 13 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Pooja H · Sofas & recliners · 13 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Festive coupon rejected at checkout Chat · Karan Z · Sofas & recliners · 13 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Aditya V · Sofas & recliners · 13 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Asked when a recliner will be back in stock Chat · Kabir L · Sofas & recliners · 13 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Asked when a recliner will be back in stock Chat · Kabir L · Sofas & recliners · 12 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Saved for a gift, item went out of stock Chat · Vikram T · Sofas & recliners · 11 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Asked for fabric swatches before buying Chat · Ananya R · Sofas & recliners · 11 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Saved for a gift, item went out of stock Chat · Arjun D · Sofas & recliners · 10 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Asked for fabric swatches before buying Chat · Neha P · Sofas & recliners · 10 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Riya C · Sofas & recliners · 9 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Rohan K · Sofas & recliners · 9 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Chat · Kavya N · Sofas & recliners · 9 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Chat · Tara F · Sofas & recliners · 8 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Meera J · Sofas & recliners · 8 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Found a cheaper option elsewhere Chat · Kavya N · Sofas & recliners · 7 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Needs a carpenter for bed assembly Chat · Ishaan G · Sofas & recliners · 7 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |