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Festive coupon rejected at checkout
INT-2074 · Chat · Inbound · Karan Z · 13 Oct 2026, 1:46 pm
Lowers your score
Transcript
Transcript available for featured sample interactions. Try “Saved for a gift” in Interactions, or open INT-1001.
Listen Score
How this interaction counts
Lowers your score
- Complaint
Fixing what caused this lifts your score every time it would have happened.
Tags
- Type
- Complaint
- Journey stage
- Purchase
- Function
- Marketing
- Process
- Promotions
- Topic
- Coupon not working
- Product
- Sofas & recliners
- Emotion
- Frustrated
- Urgency
- High
- Automatable
- 67%