Interactions
5 Oct – 1 Nov 2026258 interactions
Fulfilment · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Asked to reattempt delivery after 6 pm Call · Tara F · Study & office · 17 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Took leave from work, delivery never came Call · Arjun D · Beds · 16 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Call · Rohan K · Sofas & recliners · 16 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Wanted live tracking for a dining table Call · Vikram T · Sofas & recliners · 16 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Was out when the agent called, wants a weekend slot Call · Nikhil Y · Wardrobes & storage · 16 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Call · Pooja H · Wardrobes & storage · 16 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Tracking page shows no update for four days Call · Pooja H · Beds · 16 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked to reattempt delivery after 6 pm Call · Meera J · Dining · 16 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Asked to reattempt delivery after 6 pm Call · Dev B · Sofas & recliners · 15 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Wanted live tracking for a dining table Call · Kavya N · Wardrobes & storage · 15 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Followed up again: bed promised in 7 days, now 15 days late Call · Nikhil Y · Wardrobes & storage · 15 Oct ComplaintRepeatDelivery delayed · Angry | Delivery delayed | ComplaintRepeat | Angry | Lowers |
| Wanted live tracking for a dining table Call · Kabir L · Beds · 15 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Call · Vikram T · Sofas & recliners · 15 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Call · Aarav S · Dining · 14 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Asked to reattempt delivery after 6 pm Call · Ananya R · Sofas & recliners · 14 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Took leave from work, delivery never came Call · Kabir L · Study & office · 14 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Wanted live tracking for a dining table Call · Nikhil Y · Study & office · 14 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Call · Ananya R · Sofas & recliners · 14 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Was out when the agent called, wants a weekend slot Call · Aarav S · Dining · 14 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Asked to reattempt delivery after 6 pm Call · Aarav S · Dining · 14 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Wardrobe door cracked in transit Call · Rohan K · Dining · 14 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Asked to reattempt delivery after 6 pm Call · Pooja H · Wardrobes & storage · 14 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Tracking page shows no update for four days Call · Ananya R · Sofas & recliners · 13 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Tracking page shows no update for four days Call · Karan Z · Dining · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Rohan K · Sofas & recliners · 13 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Bed promised in 7 days, now 15 days late Call · Nikhil Y · Wardrobes & storage · 13 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Table top scratched, packaging was thin Call · Dev B · Sofas & recliners · 13 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Wanted live tracking for a dining table Call · Neha P · Sofas & recliners · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Took leave from work, delivery never came Call · Vikram T · Study & office · 12 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Ananya R · Dining · 12 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wanted live tracking for a dining table Call · Pooja H · Dining · 12 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Wanted live tracking for a dining table Call · Nikhil Y · Beds · 12 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked to reattempt delivery after 6 pm Call · Sana A · Study & office · 12 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Tracking page shows no update for four days Call · Tara F · Sofas & recliners · 12 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Call · Ananya R · Sofas & recliners · 11 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Call · Pooja H · Sofas & recliners · 11 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Followed up again: delivery date moved three times without notice Call · Tara F · Beds · 11 Oct ComplaintRepeatDelivery delayed · Angry | Delivery delayed | ComplaintRepeat | Angry | Lowers |
| Asked to reattempt delivery after 6 pm Call · Ishaan G · Sofas & recliners · 11 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Took leave from work, delivery never came Call · Rohan K · Wardrobes & storage · 11 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Call · Priya M · Beds · 11 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |