Interactions
5 Oct – 1 Nov 2026604 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Asked if no-cost EMI is available on sofas Bot · Kavya N · Beds · 24 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked if no-cost EMI is available on sofas Bot · Rohan K · Beds · 24 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Ananya R · Wardrobes & storage · 24 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked when a recliner will be back in stock Email · Aditya V · Sofas & recliners · 23 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Wanted live tracking for a dining table Call · Aarav S · Dining · 23 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Return picked up 10 days ago, no refund yet Call · Ishaan G · Beds · 23 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Return picked up 10 days ago, no refund yet Email · Neha P · Sofas & recliners · 23 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Diya W · Dining · 23 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wants to pay in parts for a bed Chat · Aditya V · Study & office · 23 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Followed up again: saved for a gift, item went out of stock Email · Pooja H · Wardrobes & storage · 23 Oct QueryRepeatOut of stock · Frustrated | Out of stock | QueryRepeat | Frustrated | Lowers |
| Saved for a gift, item went out of stock Chat · Riya C · Sofas & recliners · 23 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Diya W · Sofas & recliners · 23 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Return picked up 10 days ago, no refund yet Call · Riya C · Sofas & recliners · 23 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Call · Riya C · Beds · 23 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for fabric swatches before buying Bot · Meera J · Sofas & recliners · 23 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Dev B · Beds · 23 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Tracking page shows no update for four days Chat · Tara F · Beds · 23 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked when a recliner will be back in stock Email · Pooja H · Sofas & recliners · 23 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Return picked up 10 days ago, no refund yet Email · Rohan K · Sofas & recliners · 23 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Riya C · Wardrobes & storage · 23 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Wanted live tracking for a dining table Bot · Vikram T · Beds · 23 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked how long a refund takes to reach the bank Email · Neha P · Sofas & recliners · 23 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked how long a refund takes to reach the bank Bot · Priya M · Sofas & recliners · 23 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Call · Riya C · Beds · 23 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Tracking page shows no update for four days Bot · Tara F · Dining · 23 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked if no-cost EMI is available on sofas Bot · Riya C · Sofas & recliners · 23 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Tracking page shows no update for four days Call · Nikhil Y · Beds · 22 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked how long a refund takes to reach the bank Bot · Ishaan G · Dining · 22 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Chat · Karan Z · Wardrobes & storage · 22 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked when a recliner will be back in stock Call · Nikhil Y · Wardrobes & storage · 22 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Followed up again: asked if no-cost EMI is available on sofas Call · Ananya R · Beds · 22 Oct QueryRepeatEMI and pay later · Frustrated | EMI and pay later | QueryRepeat | Frustrated | Lowers |
| Followed up again: return picked up 10 days ago, no refund yet Call · Riya C · Wardrobes & storage · 22 Oct QueryRepeatRefund status · Frustrated | Refund status | QueryRepeat | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Bot · Rohan K · Sofas & recliners · 22 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked when a recliner will be back in stock Chat · Kavya N · Sofas & recliners · 22 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Ananya R · Dining · 22 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked how long a refund takes to reach the bank Bot · Dev B · Wardrobes & storage · 22 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Wants to pay in parts for a bed Bot · Aditya V · Beds · 22 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Wants to pay in parts for a bed Chat · Arjun D · Study & office · 22 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Meera J · Wardrobes & storage · 22 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Wants to pay in parts for a bed Bot · Diya W · Sofas & recliners · 22 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |