Interactions
5 Oct – 1 Nov 2026179 interactions
Dining · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Followed up again: return picked up 10 days ago, no refund yet Email · Karan Z · Dining · 15 Oct QueryRepeatRefund status · Frustrated | Refund status | QueryRepeat | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Bot · Arjun D · Dining · 15 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Neha P · Dining · 15 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Chat · Aditya V · Dining · 15 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Return picked up 10 days ago, no refund yet Bot · Karan Z · Dining · 14 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Call · Aarav S · Dining · 14 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Followed up again: assembly visit not scheduled after delivery Call · Priya M · Dining · 14 Oct RequestRepeatAssembly appointment · Frustrated | Assembly appointment | RequestRepeat | Frustrated | Lowers |
| Posted photos of the new living room Review · Kavya N · Dining · 14 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Was out when the agent called, wants a weekend slot Call · Aarav S · Dining · 14 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Asked to reattempt delivery after 6 pm Call · Aarav S · Dining · 14 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Asked how long a refund takes to reach the bank Call · Aditya V · Dining · 14 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Wardrobe door cracked in transit Call · Rohan K · Dining · 14 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Tracking page shows no update for four days Call · Karan Z · Dining · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Five-star review of the oak bed Review · Ananya R · Dining · 13 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Posted photos of the new living room Review · Dev B · Dining · 13 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Assembly visit not scheduled after delivery Chat · Aarav S · Dining · 13 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked for fabric swatches before buying Bot · Priya M · Dining · 13 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Wanted live tracking for a dining table Chat · Nikhil Y · Dining · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Five-star review of the oak bed Review · Kabir L · Dining · 13 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Assembly visit not scheduled after delivery Bot · Priya M · Dining · 13 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Wanted live tracking for a dining table Chat · Karan Z · Dining · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Discount not applied on a bundle Chat · Meera J · Dining · 12 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Table top scratched, packaging was thin Email · Aditya V · Dining · 12 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Ananya R · Dining · 12 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wanted live tracking for a dining table Call · Pooja H · Dining · 12 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Bed promised in 7 days, now 15 days late Social · Kabir L · Dining · 12 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Discount not applied on a bundle Ticket · Riya C · Dining · 12 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Followed up again: assembly visit not scheduled after delivery Call · Tara F · Dining · 12 Oct RequestRepeatAssembly appointment · Frustrated | Assembly appointment | RequestRepeat | Frustrated | Lowers |
| Followed up again: asked for the delivery date of a sofa ordered last week Chat · Nikhil Y · Dining · 12 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Delivery date moved three times without notice Social · Riya C · Dining · 11 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Tracking page shows no update for four days Call · Arjun D · Dining · 11 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Neha P · Dining · 11 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Sana A · Dining · 10 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Return picked up 10 days ago, no refund yet Email · Sana A · Dining · 10 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Call · Tara F · Dining · 10 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Nikhil Y · Dining · 10 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Cancelling because delivery is too late Call · Aarav S · Dining · 10 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Bed promised in 7 days, now 15 days late Social · Meera J · Dining · 10 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Asked to reattempt delivery after 6 pm Chat · Arjun D · Dining · 9 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Pooja H · Dining · 9 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |