Interactions
5 Oct – 1 Nov 2026317 interactions
Beds · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Asked how long a refund takes to reach the bank Bot · Aditya V · Beds · 26 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked if no-cost EMI is available on sofas Call · Rohan K · Beds · 26 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Tracking page shows no update for four days Email · Nikhil Y · Beds · 26 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Took leave from work, delivery never came Social · Neha P · Beds · 26 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Discount not applied on a bundle Social · Riya C · Beds · 26 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Five-star review of the oak bed Social · Priya M · Beds · 26 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Bed promised in 7 days, now 15 days late Ticket · Nikhil Y · Beds · 26 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Followed up again: discount not applied on a bundle Ticket · Neha P · Beds · 26 Oct ComplaintRepeatCoupon not working · Angry | Coupon not working | ComplaintRepeat | Angry | Lowers |
| Bed promised in 7 days, now 15 days late Call · Kabir L · Beds · 26 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Ishaan G · Beds · 25 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Bed promised in 7 days is 12 days late in Pune; the courier asked for her Aadhaar just to reschedule. Call · Shreya D · Beds · 25 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Kabir L · Beds · 25 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Bed promised in 7 days, now 15 days late Social · Sana A · Beds · 25 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Aditya V · Beds · 25 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Neha P · Beds · 25 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Assembly visit not scheduled after delivery Call · Tara F · Beds · 25 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Found a cheaper option elsewhere Email · Neha P · Beds · 25 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Followed up again: tracking page shows no update for four days Email · Nikhil Y · Beds · 25 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Cancelling because delivery is too late Chat · Diya W · Beds · 25 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Asked if no-cost EMI is available on sofas Call · Priya M · Beds · 25 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Bed promised in 7 days, now 15 days late Ticket · Sana A · Beds · 25 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Call · Kavya N · Beds · 24 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Tara F · Beds · 24 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Vikram T · Beds · 24 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Followed up again: took leave from work, delivery never came Ticket · Nikhil Y · Beds · 24 Oct ComplaintRepeatDelivery delayed · Angry | Delivery delayed | ComplaintRepeat | Angry | Lowers |
| UPI option missing on the mobile site Social · Kabir L · Beds · 24 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Duplicate debit, refund not received Ticket · Rohan K · Beds · 24 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Wants to pay in parts for a bed Bot · Sana A · Beds · 24 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Followed up again: wants to pay in parts for a bed Call · Aditya V · Beds · 24 Oct QueryRepeatEMI and pay later · Frustrated | EMI and pay later | QueryRepeat | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Chat · Aditya V · Beds · 24 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Needs a carpenter for bed assembly Bot · Meera J · Beds · 24 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked if no-cost EMI is available on sofas Bot · Kavya N · Beds · 24 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked if no-cost EMI is available on sofas Bot · Rohan K · Beds · 24 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Return picked up 10 days ago, no refund yet Call · Ishaan G · Beds · 23 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Needs a carpenter for bed assembly Chat · Diya W · Beds · 23 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Discount not applied on a bundle Social · Neha P · Beds · 23 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Wanted live tracking for a dining table Call · Riya C · Beds · 23 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Dev B · Beds · 23 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Tracking page shows no update for four days Chat · Tara F · Beds · 23 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Took leave from work, delivery never came Call · Nikhil Y · Beds · 23 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |