Interactions
5 Oct – 1 Nov 2026149 interactions
Purchase · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| UPI option missing on the mobile site Social · Nikhil Y · Wardrobes & storage · 27 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Wanted to pay by UPI, had to use a card Ticket · Karan Z · Beds · 26 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Discount not applied on a bundle Social · Riya C · Beds · 26 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| UPI option missing on the mobile site Chat · Rohan K · Sofas & recliners · 26 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Followed up again: discount not applied on a bundle Ticket · Neha P · Beds · 26 Oct ComplaintRepeatCoupon not working · Angry | Coupon not working | ComplaintRepeat | Angry | Lowers |
| Wanted to pay by UPI, had to use a card Social · Aditya V · Dining · 26 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Festive coupon rejected at checkout Ticket · Riya C · Study & office · 25 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Card charged twice for one order Ticket · Rohan K · Sofas & recliners · 25 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Card charged twice for one order Ticket · Kabir L · Wardrobes & storage · 25 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Duplicate debit, refund not received Ticket · Priya M · Sofas & recliners · 25 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Duplicate debit, refund not received Email · Tara F · Wardrobes & storage · 25 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Duplicate debit, refund not received Email · Riya C · Dining · 24 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| UPI option missing on the mobile site Social · Kabir L · Beds · 24 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Festive coupon rejected at checkout Social · Nikhil Y · Sofas & recliners · 24 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Followed up again: card charged twice for one order Call · Priya M · Dining · 24 Oct ComplaintRepeatCharged twice · Angry | Charged twice | ComplaintRepeat | Angry | Lowers |
| Duplicate debit, refund not received Ticket · Rohan K · Beds · 24 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Followed up again: discount not applied on a bundle Social · Diya W · Sofas & recliners · 24 Oct ComplaintRepeatCoupon not working · Angry | Coupon not working | ComplaintRepeat | Angry | Lowers |
| Card charged twice for one order Email · Pooja H · Sofas & recliners · 24 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Card charged twice for one order Email · Priya M · Dining · 24 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Discount not applied on a bundle Social · Diya W · Sofas & recliners · 23 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Discount not applied on a bundle Social · Neha P · Beds · 23 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Charged twice for a dining table, second time this has happened; called two days ago with no resolution. Call · Faisal Q · Dining · 23 Oct ComplaintRepeatCharged twice · Angry | Charged twice | ComplaintRepeat | Angry | Lowers |
| Duplicate debit, refund not received Call · Kavya N · Study & office · 23 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Duplicate debit, refund not received Email · Riya C · Sofas & recliners · 23 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| UPI option missing on the mobile site Chat · Kavya N · Study & office · 23 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Card charged twice for one order Email · Dev B · Wardrobes & storage · 22 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Festive coupon rejected at checkout Chat · Aditya V · Sofas & recliners · 22 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Discount not applied on a bundle Ticket · Ananya R · Sofas & recliners · 22 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Wanted to pay by UPI, had to use a card Social · Karan Z · Sofas & recliners · 22 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Followed up again: festive coupon rejected at checkout Ticket · Riya C · Sofas & recliners · 21 Oct ComplaintRepeatCoupon not working · Angry | Coupon not working | ComplaintRepeat | Angry | Lowers |
| UPI option missing on the mobile site Chat · Tara F · Beds · 21 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Wanted to pay by UPI, had to use a card Social · Ananya R · Beds · 21 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Followed up again: duplicate debit, refund not received Ticket · Ishaan G · Sofas & recliners · 21 Oct ComplaintRepeatCharged twice · Angry | Charged twice | ComplaintRepeat | Angry | Lowers |
| UPI option missing on the mobile site Chat · Vikram T · Beds · 21 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Festive coupon rejected at checkout Social · Riya C · Sofas & recliners · 20 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Duplicate debit, refund not received Email · Meera J · Beds · 20 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Discount not applied on a bundle Ticket · Kabir L · Dining · 20 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Card charged twice for one order Email · Vikram T · Sofas & recliners · 20 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Duplicate debit, refund not received Call · Ishaan G · Sofas & recliners · 20 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| UPI option missing on the mobile site Chat · Kabir L · Sofas & recliners · 20 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |