Interactions
5 Oct – 1 Nov 2026178 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Followed up again: asked for the delivery date of a sofa ordered last week Email · Kabir L · Sofas & recliners · 16 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Duplicate debit, refund not received Email · Kavya N · Sofas & recliners · 16 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Tracking page shows no update for four days Email · Karan Z · Beds · 15 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Email · Aditya V · Beds · 15 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Followed up again: return picked up 10 days ago, no refund yet Email · Karan Z · Dining · 15 Oct QueryRepeatRefund status · Frustrated | Refund status | QueryRepeat | Frustrated | Lowers |
| Table top scratched, packaging was thin Email · Riya C · Wardrobes & storage · 15 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Asked when a recliner will be back in stock Email · Ananya R · Sofas & recliners · 15 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Wanted live tracking for a dining table Email · Riya C · Sofas & recliners · 15 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Neha P · Dining · 15 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Karan Z · Wardrobes & storage · 15 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Tracking page shows no update for four days Email · Riya C · Beds · 14 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Kabir L · Sofas & recliners · 14 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Email · Kabir L · Study & office · 14 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Tracking page shows no update for four days Email · Rohan K · Sofas & recliners · 14 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked how long a refund takes to reach the bank Email · Vikram T · Wardrobes & storage · 14 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Kabir L · Wardrobes & storage · 14 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Return picked up 10 days ago, no refund yet Email · Neha P · Sofas & recliners · 14 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Return picked up 10 days ago, no refund yet Email · Karan Z · Beds · 13 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Wardrobe door cracked in transit Email · Aarav S · Sofas & recliners · 13 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Cancelling because delivery is too late Email · Vikram T · Sofas & recliners · 13 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Priya M · Sofas & recliners · 12 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Table top scratched, packaging was thin Email · Aditya V · Dining · 12 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Tracking page shows no update for four days Email · Karan Z · Sofas & recliners · 12 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Duplicate debit, refund not received Email · Kabir L · Wardrobes & storage · 12 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Tracking page shows no update for four days Email · Kabir L · Beds · 12 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Found a cheaper option elsewhere Email · Ananya R · Beds · 12 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Followed up again: cancelling because delivery is too late Email · Ishaan G · Study & office · 12 Oct RequestRepeatCancel order · Frustrated | Cancel order | RequestRepeat | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Karan Z · Sofas & recliners · 11 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Found a cheaper option elsewhere Email · Rohan K · Sofas & recliners · 11 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Neha P · Dining · 11 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked how long a refund takes to reach the bank Email · Nikhil Y · Sofas & recliners · 11 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Return picked up 10 days ago, no refund yet Email · Meera J · Sofas & recliners · 11 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Return picked up 10 days ago, no refund yet Email · Nikhil Y · Sofas & recliners · 11 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Table top scratched, packaging was thin Email · Kavya N · Study & office · 10 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Saved for a gift, item went out of stock Email · Priya M · Beds · 10 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Return picked up 10 days ago, no refund yet Email · Sana A · Dining · 10 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Duplicate debit, refund not received Email · Karan Z · Sofas & recliners · 10 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Aditya V · Wardrobes & storage · 10 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Tracking page shows no update for four days Email · Priya M · Wardrobes & storage · 9 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Rohan K · Beds · 9 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |