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Followed up again: cancelling because delivery is too late
INT-2689-R · Email · Inbound · Ishaan G · 12 Oct 2026, 6:39 am
Repeat within 72hLowers your score
Transcript
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Listen Score
How this interaction counts
Lowers your score
- Request
- Repeat on the same topic within 72 hours
Fixing what caused this lifts your score every time it would have happened.
Tags
- Type
- Request
- Journey stage
- Churn
- Function
- Customer Experience
- Process
- Cancellations
- Topic
- Cancel order
- Product
- Study & office
- Emotion
- Frustrated
- Urgency
- High
- Automatable
- 59%