Interactions
5 Oct – 1 Nov 2026178 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Cancelling because delivery is too late Email · Priya M · Sofas & recliners · 21 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Saved for a gift, item went out of stock Email · Diya W · Wardrobes & storage · 21 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Wardrobe door cracked in transit Email · Kavya N · Wardrobes & storage · 21 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Tracking page shows no update for four days Email · Ishaan G · Wardrobes & storage · 21 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Duplicate debit, refund not received Email · Meera J · Beds · 20 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Tracking page shows no update for four days Email · Ishaan G · Beds · 20 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Vikram T · Study & office · 20 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Table top scratched, packaging was thin Email · Sana A · Wardrobes & storage · 20 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Card charged twice for one order Email · Vikram T · Sofas & recliners · 20 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Followed up again: asked for the delivery date of a sofa ordered last week Email · Diya W · Wardrobes & storage · 20 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Tracking page shows no update for four days Email · Arjun D · Sofas & recliners · 20 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wanted live tracking for a dining table Email · Rohan K · Sofas & recliners · 20 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked how long a refund takes to reach the bank Email · Ananya R · Sofas & recliners · 20 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Email · Diya W · Beds · 19 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Vikram T · Wardrobes & storage · 19 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Email · Dev B · Beds · 19 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Email · Rohan K · Beds · 19 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked when a recliner will be back in stock Email · Kavya N · Beds · 19 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Table top scratched, packaging was thin Email · Nikhil Y · Sofas & recliners · 19 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Asked how long a refund takes to reach the bank Email · Ananya R · Sofas & recliners · 19 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Return picked up 10 days ago, no refund yet Email · Ananya R · Dining · 19 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Email · Vikram T · Beds · 19 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Found a cheaper option elsewhere Email · Vikram T · Sofas & recliners · 19 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Tracking page shows no update for four days Email · Ishaan G · Sofas & recliners · 18 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Saved for a gift, item went out of stock Email · Kabir L · Sofas & recliners · 18 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Card charged twice for one order Email · Diya W · Wardrobes & storage · 18 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Email · Arjun D · Beds · 18 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Saved for a gift, item went out of stock Email · Kavya N · Sofas & recliners · 18 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Wanted live tracking for a dining table Email · Arjun D · Sofas & recliners · 18 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Wanted live tracking for a dining table Email · Aditya V · Beds · 18 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked when a recliner will be back in stock Email · Riya C · Sofas & recliners · 18 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Wardrobe door cracked in transit Email · Ishaan G · Wardrobes & storage · 18 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Diya W · Wardrobes & storage · 17 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Cancelling because delivery is too late Email · Rohan K · Study & office · 17 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Return picked up 10 days ago, no refund yet Email · Arjun D · Sofas & recliners · 17 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Return picked up 10 days ago, no refund yet Email · Aarav S · Sofas & recliners · 17 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Wardrobe door cracked in transit Email · Neha P · Study & office · 17 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Asked when a recliner will be back in stock Email · Riya C · Dining · 17 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Aditya V · Study & office · 16 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Riya C · Dining · 16 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |