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Table top scratched, packaging was thin
INT-2936 · Email · Inbound · Nikhil Y · 19 Oct 2026, 9:00 am
Lowers your score
Transcript
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How this interaction counts
Lowers your score
- Complaint
Fixing what caused this lifts your score every time it would have happened.
Tags
- Type
- Complaint
- Journey stage
- Fulfilment
- Function
- Logistics
- Process
- Packaging
- Topic
- Damaged on arrival
- Product
- Sofas & recliners
- Emotion
- Angry
- Urgency
- Urgent
- Automatable
- 11%