Interactions
5 Oct – 1 Nov 2026235 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Tracking page shows no update for four days Chat · Aditya V · Dining · 15 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Needs a carpenter for bed assembly Chat · Pooja H · Beds · 14 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Aarav S · Beds · 14 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Tara F · Wardrobes & storage · 14 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for fabric swatches before buying Chat · Meera J · Sofas & recliners · 14 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Discount not applied on a bundle Chat · Karan Z · Sofas & recliners · 14 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Tracking page shows no update for four days Chat · Pooja H · Study & office · 14 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Saved for a gift, item went out of stock Chat · Arjun D · Beds · 14 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Was out when the agent called, wants a weekend slot Chat · Karan Z · Wardrobes & storage · 14 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| UPI option missing on the mobile site Chat · Sana A · Beds · 14 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Wanted live tracking for a dining table Chat · Rohan K · Study & office · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked when a recliner will be back in stock Chat · Nikhil Y · Sofas & recliners · 13 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Pooja H · Sofas & recliners · 13 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Needs a carpenter for bed assembly Chat · Karan Z · Wardrobes & storage · 13 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Assembly visit not scheduled after delivery Chat · Aarav S · Dining · 13 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Festive coupon rejected at checkout Chat · Karan Z · Sofas & recliners · 13 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Wanted live tracking for a dining table Chat · Priya M · Wardrobes & storage · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Chat · Kabir L · Wardrobes & storage · 13 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Wanted live tracking for a dining table Chat · Nikhil Y · Dining · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Discount not applied on a bundle Chat · Diya W · Wardrobes & storage · 13 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Aditya V · Sofas & recliners · 13 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Aarav S · Wardrobes & storage · 13 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Asked when a recliner will be back in stock Chat · Kabir L · Sofas & recliners · 13 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Wanted live tracking for a dining table Chat · Karan Z · Dining · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Discount not applied on a bundle Chat · Meera J · Dining · 12 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Tracking page shows no update for four days Chat · Aarav S · Beds · 12 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked when a recliner will be back in stock Chat · Kabir L · Sofas & recliners · 12 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Followed up again: asked for the delivery date of a sofa ordered last week Chat · Nikhil Y · Dining · 12 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Aditya V · Study & office · 12 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Tracking page shows no update for four days Chat · Kabir L · Beds · 11 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Karan Z · Beds · 11 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Cancelling because delivery is too late Chat · Ishaan G · Study & office · 11 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Saved for a gift, item went out of stock Chat · Vikram T · Sofas & recliners · 11 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Asked for fabric swatches before buying Chat · Ananya R · Sofas & recliners · 11 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Discount not applied on a bundle Chat · Dev B · Study & office · 11 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Festive coupon rejected at checkout Chat · Aditya V · Beds · 11 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Festive coupon rejected at checkout Chat · Sana A · Beds · 10 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Assembly visit not scheduled after delivery Chat · Riya C · Beds · 10 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Chat · Rohan K · Study & office · 10 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Cancelling because delivery is too late Chat · Rohan K · Study & office · 10 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |