Interactions
5 Oct – 1 Nov 202683 interactions
Fulfilment · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Followed up again: wanted live tracking for a dining table Chat · Vikram T · Sofas & recliners · 18 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Tracking page shows no update for four days Chat · Aarav S · Dining · 18 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Chat · Dev B · Sofas & recliners · 18 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Wanted live tracking for a dining table Chat · Aditya V · Sofas & recliners · 18 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Diya W · Wardrobes & storage · 17 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked to reattempt delivery after 6 pm Chat · Arjun D · Beds · 17 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Tracking page shows no update for four days Chat · Karan Z · Beds · 17 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Was out when the agent called, wants a weekend slot Chat · Karan Z · Wardrobes & storage · 17 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Kavya N · Wardrobes & storage · 17 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Ananya R · Beds · 16 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Sana A · Sofas & recliners · 16 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Tracking page shows no update for four days Chat · Kavya N · Beds · 15 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Kavya N · Study & office · 15 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Followed up again: asked for the delivery date of a sofa ordered last week Chat · Kabir L · Wardrobes & storage · 15 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Tracking page shows no update for four days Chat · Aditya V · Dining · 15 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Aarav S · Beds · 14 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Tara F · Wardrobes & storage · 14 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Chat · Pooja H · Study & office · 14 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Chat · Karan Z · Wardrobes & storage · 14 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Wanted live tracking for a dining table Chat · Rohan K · Study & office · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Chat · Priya M · Wardrobes & storage · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Chat · Nikhil Y · Dining · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Chat · Karan Z · Dining · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Chat · Aarav S · Beds · 12 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Followed up again: asked for the delivery date of a sofa ordered last week Chat · Nikhil Y · Dining · 12 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Tracking page shows no update for four days Chat · Kabir L · Beds · 11 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Was out when the agent called, wants a weekend slot Chat · Meera J · Beds · 10 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Wanted live tracking for a dining table Chat · Diya W · Wardrobes & storage · 9 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Tracking page shows no update for four days Chat · Kavya N · Study & office · 9 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Rohan K · Sofas & recliners · 9 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Chat · Kavya N · Sofas & recliners · 9 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Chat · Arjun D · Dining · 9 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Vikram T · Wardrobes & storage · 8 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Tracking page shows no update for four days Chat · Tara F · Sofas & recliners · 8 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wanted live tracking for a dining table Chat · Neha P · Dining · 7 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Vikram T · Beds · 7 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Tracking page shows no update for four days Chat · Aditya V · Study & office · 7 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Tracking page shows no update for four days Chat · Aarav S · Wardrobes & storage · 7 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Chat · Arjun D · Beds · 7 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Aarav S · Sofas & recliners · 6 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |