Interactions
5 Oct – 1 Nov 2026294 interactions
Wardrobes & storage · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Needs a carpenter for bed assembly Bot · Karan Z · Wardrobes & storage · 10 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Meera J · Wardrobes & storage · 10 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Bot · Ishaan G · Wardrobes & storage · 10 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Aditya V · Wardrobes & storage · 10 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Assembly visit not scheduled after delivery Chat · Ananya R · Wardrobes & storage · 10 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Diya W · Wardrobes & storage · 10 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Followed up again: wanted live tracking for a dining table Bot · Diya W · Wardrobes & storage · 10 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Tracking page shows no update for four days Email · Priya M · Wardrobes & storage · 9 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Call · Arjun D · Wardrobes & storage · 9 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Cancelling because delivery is too late Call · Karan Z · Wardrobes & storage · 9 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Followed up again: asked for fabric swatches before buying Bot · Tara F · Wardrobes & storage · 9 Oct QueryRepeatSize and design advice · Frustrated | Size and design advice | QueryRepeat | Frustrated | Lowers |
| Wanted live tracking for a dining table Chat · Diya W · Wardrobes & storage · 9 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked when a recliner will be back in stock Email · Diya W · Wardrobes & storage · 9 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Wants to pay in parts for a bed Call · Diya W · Wardrobes & storage · 9 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Neha P · Wardrobes & storage · 9 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Call · Tara F · Wardrobes & storage · 9 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Followed up again: wardrobe door cracked in transit Call · Aarav S · Wardrobes & storage · 9 Oct ComplaintRepeatDamaged on arrival · Angry | Damaged on arrival | ComplaintRepeat | Angry | Lowers |
| Wanted live tracking for a dining table Call · Priya M · Wardrobes & storage · 9 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Followed up again: table top scratched, packaging was thin Email · Ishaan G · Wardrobes & storage · 8 Oct ComplaintRepeatDamaged on arrival · Angry | Damaged on arrival | ComplaintRepeat | Angry | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Vikram T · Wardrobes & storage · 8 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Posted photos of the new living room Review · Riya C · Wardrobes & storage · 8 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Asked for the delivery date of a sofa ordered last week Bot · Ananya R · Wardrobes & storage · 8 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Delivery date moved three times without notice Ticket · Meera J · Wardrobes & storage · 8 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Posted photos of the new living room Review · Priya M · Wardrobes & storage · 8 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Tracking page shows no update for four days Bot · Rohan K · Wardrobes & storage · 8 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Call · Arjun D · Wardrobes & storage · 8 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Table top scratched, packaging was thin Email · Ishaan G · Wardrobes & storage · 8 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Wants to pay in parts for a bed Chat · Ananya R · Wardrobes & storage · 8 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Took leave from work, delivery never came Social · Priya M · Wardrobes & storage · 7 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Kabir L · Wardrobes & storage · 7 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Tracking page shows no update for four days Chat · Aarav S · Wardrobes & storage · 7 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Bot · Sana A · Wardrobes & storage · 7 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Return picked up 10 days ago, no refund yet Call · Vikram T · Wardrobes & storage · 7 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Call · Meera J · Wardrobes & storage · 7 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Asked how long a refund takes to reach the bank Bot · Rohan K · Wardrobes & storage · 6 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked for fabric swatches before buying Bot · Tara F · Wardrobes & storage · 6 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Agent helped place the wardrobe upstairs Social · Priya M · Wardrobes & storage · 6 Oct AppreciationDelivery agent praise · Delighted | Delivery agent praise | Appreciation | Delighted | Lifts |
| Thanked the delivery team for careful handling Call · Diya W · Wardrobes & storage · 6 Oct AppreciationDelivery agent praise · Delighted | Delivery agent praise | Appreciation | Delighted | Lifts |
| Delivery date moved three times without notice Ticket · Tara F · Wardrobes & storage · 6 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Colour of the fabric differs from the photos Review · Arjun D · Wardrobes & storage · 6 Oct ComplaintProduct quality · Disappointed | Product quality | Complaint | Disappointed | Lowers |