Interactions
5 Oct – 1 Nov 2026444 interactions
Sofas & recliners · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Tracking page shows no update for four days Call · Karan Z · Sofas & recliners · 25 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Ananya R · Sofas & recliners · 25 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Bed promised in 7 days, now 15 days late Ticket · Priya M · Sofas & recliners · 25 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Riya C · Sofas & recliners · 25 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Bed promised in 7 days, now 15 days late Ticket · Meera J · Sofas & recliners · 25 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Duplicate debit, refund not received Ticket · Priya M · Sofas & recliners · 25 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Asked when a recliner will be back in stock Email · Neha P · Sofas & recliners · 25 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Tracking page shows no update for four days Call · Priya M · Sofas & recliners · 25 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Return picked up 10 days ago, no refund yet Email · Diya W · Sofas & recliners · 25 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Was out when the agent called, wants a weekend slot Call · Rohan K · Sofas & recliners · 25 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Saved for a gift, item went out of stock Chat · Arjun D · Sofas & recliners · 25 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Was out when the agent called, wants a weekend slot Chat · Priya M · Sofas & recliners · 25 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Asked to reattempt delivery after 6 pm Call · Priya M · Sofas & recliners · 25 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Delivery date moved three times without notice Ticket · Tara F · Sofas & recliners · 25 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Wanted live tracking for a dining table Bot · Ishaan G · Sofas & recliners · 24 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Return picked up 10 days ago, no refund yet Bot · Pooja H · Sofas & recliners · 24 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked if no-cost EMI is available on sofas Call · Aditya V · Sofas & recliners · 24 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Followed up again: asked to reattempt delivery after 6 pm Chat · Dev B · Sofas & recliners · 24 Oct RequestRepeatMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | RequestRepeat | Frustrated | Lowers |
| Festive coupon rejected at checkout Social · Nikhil Y · Sofas & recliners · 24 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Kavya N · Sofas & recliners · 24 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked when a recliner will be back in stock Chat · Ananya R · Sofas & recliners · 24 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Followed up again: asked when a recliner will be back in stock Chat · Aditya V · Sofas & recliners · 24 Oct QueryRepeatOut of stock · Frustrated | Out of stock | QueryRepeat | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Bot · Pooja H · Sofas & recliners · 24 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Followed up again: discount not applied on a bundle Social · Diya W · Sofas & recliners · 24 Oct ComplaintRepeatCoupon not working · Angry | Coupon not working | ComplaintRepeat | Angry | Lowers |
| Return picked up 10 days ago, no refund yet Call · Aditya V · Sofas & recliners · 24 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Bot · Meera J · Sofas & recliners · 24 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Card charged twice for one order Email · Pooja H · Sofas & recliners · 24 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Followed up again: asked when a recliner will be back in stock Call · Pooja H · Sofas & recliners · 24 Oct QueryRepeatOut of stock · Frustrated | Out of stock | QueryRepeat | Frustrated | Lowers |
| Wardrobe door cracked in transit Review · Neha P · Sofas & recliners · 24 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Asked how long a refund takes to reach the bank Bot · Karan Z · Sofas & recliners · 24 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Aarav S · Sofas & recliners · 24 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Found a cheaper option elsewhere Email · Kabir L · Sofas & recliners · 24 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Bed promised in 7 days, now 15 days late Social · Sana A · Sofas & recliners · 24 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Discount not applied on a bundle Social · Diya W · Sofas & recliners · 23 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Asked when a recliner will be back in stock Email · Aditya V · Sofas & recliners · 23 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Return picked up 10 days ago, no refund yet Email · Neha P · Sofas & recliners · 23 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Saved for a gift, item went out of stock Chat · Riya C · Sofas & recliners · 23 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Diya W · Sofas & recliners · 23 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Return picked up 10 days ago, no refund yet Call · Riya C · Sofas & recliners · 23 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Delivery date moved three times without notice Call · Arjun D · Sofas & recliners · 23 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |