Interactions
5 Oct – 1 Nov 2026179 interactions
Dining · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Asked to reattempt delivery after 6 pm Bot · Nikhil Y · Dining · 21 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Bed promised in 7 days, now 15 days late Call · Aditya V · Dining · 21 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Followed up again: tracking page shows no update for four days Call · Aarav S · Dining · 20 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Sofa cushions sagging after two months Ticket · Karan Z · Dining · 20 Oct ComplaintProduct quality · Angry | Product quality | Complaint | Angry | Lowers |
| Assembly visit not scheduled after delivery Chat · Rohan K · Dining · 20 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Discount not applied on a bundle Ticket · Kabir L · Dining · 20 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Asked to reattempt delivery after 6 pm Call · Meera J · Dining · 20 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Table top scratched, packaging was thin Call · Karan Z · Dining · 20 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Followed up again: colour of the fabric differs from the photos Ticket · Dev B · Dining · 19 Oct ComplaintRepeatProduct quality · Angry | Product quality | ComplaintRepeat | Angry | Lowers |
| Delivery date moved three times without notice Call · Tara F · Dining · 19 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Wanted live tracking for a dining table Call · Diya W · Dining · 19 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Table top scratched, packaging was thin Call · Aditya V · Dining · 19 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Colour of the fabric differs from the photos Review · Dev B · Dining · 19 Oct ComplaintProduct quality · Disappointed | Product quality | Complaint | Disappointed | Lowers |
| Return picked up 10 days ago, no refund yet Email · Ananya R · Dining · 19 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Call · Kavya N · Dining · 19 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wants to pay in parts for a bed Call · Meera J · Dining · 18 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Tracking page shows no update for four days Chat · Aarav S · Dining · 18 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Five-star review of the oak bed Review · Rohan K · Dining · 17 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Followed up again: table top scratched, packaging was thin Call · Sana A · Dining · 17 Oct ComplaintRepeatDamaged on arrival · Angry | Damaged on arrival | ComplaintRepeat | Angry | Lowers |
| Tracking page shows no update for four days Call · Rohan K · Dining · 17 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked when a recliner will be back in stock Email · Riya C · Dining · 17 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Aarav S · Dining · 17 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Followed up again: cancelling because delivery is too late Call · Vikram T · Dining · 17 Oct RequestRepeatCancel order · Frustrated | Cancel order | RequestRepeat | Frustrated | Lowers |
| Table top scratched, packaging was thin Review · Meera J · Dining · 17 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Bed promised in 7 days, now 15 days late Call · Priya M · Dining · 17 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Agent helped place the wardrobe upstairs Social · Tara F · Dining · 17 Oct AppreciationDelivery agent praise · Delighted | Delivery agent praise | Appreciation | Delighted | Lifts |
| Cancelling because delivery is too late Call · Vikram T · Dining · 16 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Agent helped place the wardrobe upstairs Social · Kavya N · Dining · 16 Oct AppreciationDelivery agent praise · Delighted | Delivery agent praise | Appreciation | Delighted | Lifts |
| Table top scratched, packaging was thin Review · Sana A · Dining · 16 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Asked for fabric swatches before buying Call · Kavya N · Dining · 16 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Asked if no-cost EMI is available on sofas Bot · Rohan K · Dining · 16 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked when a recliner will be back in stock Chat · Tara F · Dining · 16 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Riya C · Dining · 16 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Followed up again: wanted to pay by UPI, had to use a card Ticket · Neha P · Dining · 16 Oct RequestRepeatUPI not available · Frustrated | UPI not available | RequestRepeat | Frustrated | Lowers |
| Bed promised in 7 days, now 15 days late Ticket · Priya M · Dining · 16 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Asked if no-cost EMI is available on sofas Bot · Rohan K · Dining · 16 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Asked to reattempt delivery after 6 pm Call · Meera J · Dining · 16 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Wanted to pay by UPI, had to use a card Social · Tara F · Dining · 15 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Wanted to pay by UPI, had to use a card Social · Neha P · Dining · 15 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Followed up again: wanted live tracking for a dining table Bot · Karan Z · Dining · 15 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |