Interactions
5 Oct – 1 Nov 2026125 interactions
Study & office · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Delivery date moved three times without notice Social · Aditya V · Study & office · 25 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Bed promised in 7 days, now 15 days late Ticket · Nikhil Y · Study & office · 25 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Five-star review of the oak bed Social · Aarav S · Study & office · 25 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Bed promised in 7 days, now 15 days late Social · Ananya R · Study & office · 25 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Bed promised in 7 days, now 15 days late Ticket · Vikram T · Study & office · 25 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Wants to pay in parts for a bed Chat · Vikram T · Study & office · 24 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Bed promised in 7 days, now 15 days late Social · Karan Z · Study & office · 24 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Posted photos of the new living room Social · Tara F · Study & office · 24 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Asked for the delivery date of a sofa ordered last week Chat · Ishaan G · Study & office · 24 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Followed up again: table top scratched, packaging was thin Review · Ishaan G · Study & office · 24 Oct ComplaintRepeatDamaged on arrival · Angry | Damaged on arrival | ComplaintRepeat | Angry | Lowers |
| Wants to pay in parts for a bed Chat · Aditya V · Study & office · 23 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Took leave from work, delivery never came Ticket · Karan Z · Study & office · 23 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Duplicate debit, refund not received Call · Kavya N · Study & office · 23 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Was out when the agent called, wants a weekend slot Bot · Nikhil Y · Study & office · 23 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| UPI option missing on the mobile site Chat · Kavya N · Study & office · 23 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Table top scratched, packaging was thin Ticket · Ishaan G · Study & office · 22 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Was out when the agent called, wants a weekend slot Bot · Vikram T · Study & office · 22 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Wants to pay in parts for a bed Chat · Arjun D · Study & office · 22 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Ishaan G · Study & office · 21 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Was out when the agent called, wants a weekend slot Call · Sana A · Study & office · 21 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Posted photos of the new living room Social · Meera J · Study & office · 21 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Took leave from work, delivery never came Social · Riya C · Study & office · 20 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Vikram T · Study & office · 20 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Discount not applied on a bundle Chat · Tara F · Study & office · 20 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Five-star review of the oak bed Social · Kabir L · Study & office · 20 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Tracking page shows no update for four days Bot · Kabir L · Study & office · 19 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Five-star review of the oak bed Social · Neha P · Study & office · 18 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Asked to reattempt delivery after 6 pm Call · Arjun D · Study & office · 18 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Festive coupon rejected at checkout Ticket · Nikhil Y · Study & office · 18 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Cancelling because delivery is too late Email · Rohan K · Study & office · 17 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Wardrobe door cracked in transit Email · Neha P · Study & office · 17 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Asked when a recliner will be back in stock Chat · Priya M · Study & office · 17 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Five-star review of the oak bed Social · Karan Z · Study & office · 17 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Asked to reattempt delivery after 6 pm Call · Tara F · Study & office · 17 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Followed up again: colour of the fabric differs from the photos Call · Neha P · Study & office · 17 Oct ComplaintRepeatProduct quality · Angry | Product quality | ComplaintRepeat | Angry | Lowers |
| UPI option missing on the mobile site Social · Rohan K · Study & office · 17 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Five-star review of the oak bed Social · Nikhil Y · Study & office · 16 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Bed promised in 7 days, now 15 days late Social · Karan Z · Study & office · 16 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Five-star review of the oak bed Review · Nikhil Y · Study & office · 16 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Asked for the delivery date of a sofa ordered last week Email · Aditya V · Study & office · 16 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |