Interactions
5 Oct – 1 Nov 2026444 interactions
Sofas & recliners · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Wanted live tracking for a dining table Call · Karan Z · Sofas & recliners · 31 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked how long a refund takes to reach the bank Email · Aarav S · Sofas & recliners · 31 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Assembly visit not scheduled after delivery Chat · Karan Z · Sofas & recliners · 31 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Wanted live tracking for a dining table Call · Riya C · Sofas & recliners · 30 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Needs a carpenter for bed assembly Call · Riya C · Sofas & recliners · 30 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Return picked up 10 days ago, no refund yet Bot · Ishaan G · Sofas & recliners · 30 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Cancelling because delivery is too late Chat · Arjun D · Sofas & recliners · 30 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Neha P · Sofas & recliners · 30 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Call · Vikram T · Sofas & recliners · 30 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Took leave from work, delivery never came Social · Tara F · Sofas & recliners · 30 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Call · Kabir L · Sofas & recliners · 30 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Saved for a gift, item went out of stock Call · Neha P · Sofas & recliners · 30 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Will a 3-seater fit a 10-foot wall? Bot · Arjun D · Sofas & recliners · 30 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Was out when the agent called, wants a weekend slot Call · Aarav S · Sofas & recliners · 30 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Followed up again: asked to reattempt delivery after 6 pm Call · Aditya V · Sofas & recliners · 30 Oct RequestRepeatMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | RequestRepeat | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Call · Dev B · Sofas & recliners · 30 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Asked when a recliner will be back in stock Call · Kabir L · Sofas & recliners · 30 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Tracking page shows no update for four days Chat · Neha P · Sofas & recliners · 30 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Email · Sana A · Sofas & recliners · 30 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked to reattempt delivery after 6 pm Chat · Ananya R · Sofas & recliners · 30 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Wanted live tracking for a dining table Chat · Rohan K · Sofas & recliners · 30 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Bot · Tara F · Sofas & recliners · 30 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Assembly visit not scheduled after delivery Call · Meera J · Sofas & recliners · 30 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Sofa cushions sagging after two months Call · Aditya V · Sofas & recliners · 30 Oct ComplaintProduct quality · Disappointed | Product quality | Complaint | Disappointed | Lowers |
| Festive coupon rejected at checkout Ticket · Priya M · Sofas & recliners · 30 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Tracking page shows no update for four days Chat · Pooja H · Sofas & recliners · 30 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Was out when the agent called, wants a weekend slot Bot · Tara F · Sofas & recliners · 29 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Call · Riya C · Sofas & recliners · 29 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Was out when the agent called, wants a weekend slot Bot · Diya W · Sofas & recliners · 29 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Was out when the agent called, wants a weekend slot Call · Meera J · Sofas & recliners · 29 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Tracking page shows no update for four days Chat · Diya W · Sofas & recliners · 29 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Bed promised in 7 days, now 15 days late Call · Meera J · Sofas & recliners · 29 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Asked to reattempt delivery after 6 pm Chat · Aditya V · Sofas & recliners · 29 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Tracking page shows no update for four days Email · Nikhil Y · Sofas & recliners · 29 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Bed promised in 7 days, now 15 days late Call · Tara F · Sofas & recliners · 29 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Call · Ananya R · Sofas & recliners · 28 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Tracking page shows no update for four days Chat · Sana A · Sofas & recliners · 28 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Followed up again: wants to pay in parts for a bed Chat · Sana A · Sofas & recliners · 28 Oct QueryRepeatEMI and pay later · Frustrated | EMI and pay later | QueryRepeat | Frustrated | Lowers |
| Table top scratched, packaging was thin Review · Aditya V · Sofas & recliners · 28 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Riya C · Sofas & recliners · 28 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |