Interactions
5 Oct – 1 Nov 2026604 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Asked how long a refund takes to reach the bank Email · Nikhil Y · Sofas & recliners · 11 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Return picked up 10 days ago, no refund yet Email · Meera J · Sofas & recliners · 11 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Tara F · Sofas & recliners · 11 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Saved for a gift, item went out of stock Chat · Vikram T · Sofas & recliners · 11 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Return picked up 10 days ago, no refund yet Bot · Ishaan G · Beds · 11 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked for fabric swatches before buying Chat · Ananya R · Sofas & recliners · 11 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Asked how long a refund takes to reach the bank Call · Neha P · Beds · 11 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Saved for a gift, item went out of stock Call · Neha P · Beds · 11 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Return picked up 10 days ago, no refund yet Email · Nikhil Y · Sofas & recliners · 11 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Sana A · Dining · 10 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Meera J · Wardrobes & storage · 10 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Saved for a gift, item went out of stock Email · Priya M · Beds · 10 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Tracking page shows no update for four days Bot · Ishaan G · Wardrobes & storage · 10 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Riya C · Sofas & recliners · 10 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for fabric swatches before buying Call · Vikram T · Sofas & recliners · 10 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Asked when a recliner will be back in stock Call · Nikhil Y · Beds · 10 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Wanted live tracking for a dining table Call · Dev B · Beds · 10 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Return picked up 10 days ago, no refund yet Email · Sana A · Dining · 10 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Saved for a gift, item went out of stock Chat · Arjun D · Sofas & recliners · 10 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Aditya V · Wardrobes & storage · 10 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked for fabric swatches before buying Chat · Tara F · Beds · 10 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Nikhil Y · Dining · 10 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for fabric swatches before buying Chat · Neha P · Sofas & recliners · 10 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Wanted live tracking for a dining table Call · Ananya R · Sofas & recliners · 10 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Diya W · Wardrobes & storage · 10 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Followed up again: tracking page shows no update for four days Call · Ananya R · Sofas & recliners · 10 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Bot · Meera J · Beds · 10 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Followed up again: wanted live tracking for a dining table Bot · Diya W · Wardrobes & storage · 10 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Tracking page shows no update for four days Call · Ananya R · Sofas & recliners · 10 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Wants to pay in parts for a bed Bot · Ishaan G · Beds · 9 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Tracking page shows no update for four days Email · Priya M · Wardrobes & storage · 9 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Call · Arjun D · Wardrobes & storage · 9 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Followed up again: asked if no-cost EMI is available on sofas Bot · Riya C · Sofas & recliners · 9 Oct QueryRepeatEMI and pay later · Frustrated | EMI and pay later | QueryRepeat | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Dev B · Beds · 9 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Rohan K · Beds · 9 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Followed up again: wanted live tracking for a dining table Call · Tara F · Study & office · 9 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Followed up again: asked for fabric swatches before buying Bot · Tara F · Wardrobes & storage · 9 Oct QueryRepeatSize and design advice · Frustrated | Size and design advice | QueryRepeat | Frustrated | Lowers |
| Wanted live tracking for a dining table Chat · Diya W · Wardrobes & storage · 9 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked when a recliner will be back in stock Email · Diya W · Wardrobes & storage · 9 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Return picked up 10 days ago, no refund yet Call · Sana A · Sofas & recliners · 9 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |