Interactions
5 Oct – 1 Nov 202638 interactions
Wardrobes & storage · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Asked when a recliner will be back in stock Email · Riya C · Wardrobes & storage · 1 Nov QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Followed up again: asked for the delivery date of a sofa ordered last week Email · Aditya V · Wardrobes & storage · 31 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Aditya V · Wardrobes & storage · 30 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Email · Neha P · Wardrobes & storage · 29 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wanted live tracking for a dining table Email · Priya M · Wardrobes & storage · 29 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Card charged twice for one order Email · Rohan K · Wardrobes & storage · 29 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Table top scratched, packaging was thin Email · Riya C · Wardrobes & storage · 29 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Tracking page shows no update for four days Email · Meera J · Wardrobes & storage · 27 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Cancelling because delivery is too late Email · Ishaan G · Wardrobes & storage · 26 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Email · Nikhil Y · Wardrobes & storage · 25 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Table top scratched, packaging was thin Email · Meera J · Wardrobes & storage · 25 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Wanted live tracking for a dining table Email · Diya W · Wardrobes & storage · 25 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Duplicate debit, refund not received Email · Tara F · Wardrobes & storage · 25 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Followed up again: saved for a gift, item went out of stock Email · Pooja H · Wardrobes & storage · 23 Oct QueryRepeatOut of stock · Frustrated | Out of stock | QueryRepeat | Frustrated | Lowers |
| Cancelling because delivery is too late Email · Meera J · Wardrobes & storage · 23 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Card charged twice for one order Email · Dev B · Wardrobes & storage · 22 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Asked how long a refund takes to reach the bank Email · Karan Z · Wardrobes & storage · 22 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Saved for a gift, item went out of stock Email · Pooja H · Wardrobes & storage · 21 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Saved for a gift, item went out of stock Email · Diya W · Wardrobes & storage · 21 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Wardrobe door cracked in transit Email · Kavya N · Wardrobes & storage · 21 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Tracking page shows no update for four days Email · Ishaan G · Wardrobes & storage · 21 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Table top scratched, packaging was thin Email · Sana A · Wardrobes & storage · 20 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Followed up again: asked for the delivery date of a sofa ordered last week Email · Diya W · Wardrobes & storage · 20 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Vikram T · Wardrobes & storage · 19 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Card charged twice for one order Email · Diya W · Wardrobes & storage · 18 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Wardrobe door cracked in transit Email · Ishaan G · Wardrobes & storage · 18 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Diya W · Wardrobes & storage · 17 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Table top scratched, packaging was thin Email · Riya C · Wardrobes & storage · 15 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Karan Z · Wardrobes & storage · 15 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked how long a refund takes to reach the bank Email · Vikram T · Wardrobes & storage · 14 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Kabir L · Wardrobes & storage · 14 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Duplicate debit, refund not received Email · Kabir L · Wardrobes & storage · 12 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Aditya V · Wardrobes & storage · 10 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Tracking page shows no update for four days Email · Priya M · Wardrobes & storage · 9 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked when a recliner will be back in stock Email · Diya W · Wardrobes & storage · 9 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Followed up again: table top scratched, packaging was thin Email · Ishaan G · Wardrobes & storage · 8 Oct ComplaintRepeatDamaged on arrival · Angry | Damaged on arrival | ComplaintRepeat | Angry | Lowers |
| Table top scratched, packaging was thin Email · Ishaan G · Wardrobes & storage · 8 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Table top scratched, packaging was thin Email · Tara F · Wardrobes & storage · 6 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
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