Interactions
5 Oct – 1 Nov 202626 interactions
Study & office · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Followed up again: asked for the delivery date of a sofa ordered last week Chat · Dev B · Study & office · 3 Nov QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Wants to pay in parts for a bed Chat · Arjun D · Study & office · 31 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Festive coupon rejected at checkout Chat · Karan Z · Study & office · 31 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Wants to pay in parts for a bed Chat · Ananya R · Study & office · 30 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| UPI option missing on the mobile site Chat · Ananya R · Study & office · 29 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Cancelling because delivery is too late Chat · Nikhil Y · Study & office · 27 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Needs a carpenter for bed assembly Chat · Nikhil Y · Study & office · 27 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Assembly visit not scheduled after delivery Chat · Pooja H · Study & office · 27 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Wants to pay in parts for a bed Chat · Vikram T · Study & office · 24 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Ishaan G · Study & office · 24 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wants to pay in parts for a bed Chat · Aditya V · Study & office · 23 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| UPI option missing on the mobile site Chat · Kavya N · Study & office · 23 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Wants to pay in parts for a bed Chat · Arjun D · Study & office · 22 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Discount not applied on a bundle Chat · Tara F · Study & office · 20 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Asked when a recliner will be back in stock Chat · Priya M · Study & office · 17 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Kavya N · Study & office · 15 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Tracking page shows no update for four days Chat · Pooja H · Study & office · 14 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Chat · Rohan K · Study & office · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Aditya V · Study & office · 12 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Cancelling because delivery is too late Chat · Ishaan G · Study & office · 11 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Discount not applied on a bundle Chat · Dev B · Study & office · 11 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Assembly visit not scheduled after delivery Chat · Rohan K · Study & office · 10 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Cancelling because delivery is too late Chat · Rohan K · Study & office · 10 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Tracking page shows no update for four days Chat · Kavya N · Study & office · 9 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Tracking page shows no update for four days Chat · Aditya V · Study & office · 7 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Aditya V · Study & office · 5 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
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