Interactions
5 Oct – 1 Nov 2026200 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Asked for the delivery date of a sofa ordered last week Bot · Tara F · Beds · 17 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Aarav S · Sofas & recliners · 17 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Wants to pay in parts for a bed Bot · Vikram T · Sofas & recliners · 16 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Bot · Sana A · Sofas & recliners · 16 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Wants to pay in parts for a bed Bot · Diya W · Sofas & recliners · 16 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Asked how long a refund takes to reach the bank Bot · Ishaan G · Beds · 16 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked for fabric swatches before buying Bot · Rohan K · Beds · 16 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Asked if no-cost EMI is available on sofas Bot · Rohan K · Dining · 16 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Kavya N · Sofas & recliners · 16 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Nikhil Y · Wardrobes & storage · 16 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked if no-cost EMI is available on sofas Bot · Rohan K · Dining · 16 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Asked to reattempt delivery after 6 pm Bot · Rohan K · Beds · 16 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Neha P · Sofas & recliners · 16 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Followed up again: wanted live tracking for a dining table Bot · Karan Z · Dining · 15 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Asked for fabric swatches before buying Bot · Ananya R · Wardrobes & storage · 15 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Followed up again: needs a carpenter for bed assembly Bot · Dev B · Sofas & recliners · 15 Oct RequestRepeatAssembly appointment · Frustrated | Assembly appointment | RequestRepeat | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Bot · Arjun D · Dining · 15 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Bot · Meera J · Sofas & recliners · 15 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Followed up again: wants to pay in parts for a bed Bot · Sana A · Study & office · 15 Oct QueryRepeatEMI and pay later · Frustrated | EMI and pay later | QueryRepeat | Frustrated | Lowers |
| Return picked up 10 days ago, no refund yet Bot · Karan Z · Dining · 14 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Wants to pay in parts for a bed Bot · Sana A · Study & office · 14 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Wanted live tracking for a dining table Bot · Meera J · Beds · 14 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wants to pay in parts for a bed Bot · Nikhil Y · Beds · 14 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Wanted live tracking for a dining table Bot · Pooja H · Wardrobes & storage · 14 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Assembly visit not scheduled after delivery Bot · Priya M · Sofas & recliners · 14 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Wants to pay in parts for a bed Bot · Diya W · Sofas & recliners · 14 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Assembly visit not scheduled after delivery Bot · Dev B · Sofas & recliners · 14 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Asked if no-cost EMI is available on sofas Bot · Nikhil Y · Sofas & recliners · 14 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Assembly visit not scheduled after delivery Bot · Vikram T · Beds · 13 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Riya C · Beds · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for fabric swatches before buying Bot · Priya M · Dining · 13 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Needs a carpenter for bed assembly Bot · Aditya V · Sofas & recliners · 13 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Wanted live tracking for a dining table Bot · Sana A · Sofas & recliners · 13 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wanted live tracking for a dining table Bot · Priya M · Sofas & recliners · 13 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Assembly visit not scheduled after delivery Bot · Tara F · Wardrobes & storage · 13 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Bot · Rohan K · Sofas & recliners · 13 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Assembly visit not scheduled after delivery Bot · Priya M · Dining · 13 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Ishaan G · Sofas & recliners · 13 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Assembly visit not scheduled after delivery Bot · Arjun D · Sofas & recliners · 13 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Nikhil Y · Beds · 13 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |