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Followed up again: needs a carpenter for bed assembly
INT-2848-R · Bot · Inbound · Dev B · 15 Oct 2026, 12:06 pm
Repeat within 72hLowers your score
Transcript
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Listen Score
How this interaction counts
Lowers your score
- Request
- Repeat on the same topic within 72 hours
Fixing what caused this lifts your score every time it would have happened.
Tags
- Type
- Request
- Journey stage
- Use
- Function
- Customer Experience
- Process
- Installation
- Topic
- Assembly appointment
- Product
- Sofas & recliners
- Emotion
- Frustrated
- Urgency
- High
- Automatable
- 78%
- Theme
- Customers want evening and weekend delivery slots